Tooth Fairy Doesn't Unlock

NenaGravil · January 2019

I am having the same problem. Playing on king.com and on a Chromebook.

PummyRaj · January 2019

Hello @Mich1,

I was a bit busy for this past week. Very sorry for getting back this late to you

It's been 5 days since you have posted! Any change or still the same?

Can you please provide your game ID? The King team will look into the issue If you do not know how to, please follow this link https://community.king.com/en/bubble-witch-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

Thanks a lot for your patience

Katzanddog · January 2019

I'm having exactly the same problem and it's been weeks. I'm trying to get from level 200 to level 201. I'm playing online on a Mac, but I've tried opening the game in Safari, Chrome and Firefox. I tried following the instructions to get my ID but they didn't work. Are there different instructions for online vs mobile for finding ID?

Image: https://us.v-cdn.net/6030983/uploads/editor/p0/i4b9n85qmxa4.png

PummyRaj · January 2019

@Katzanddog,

Let me see if I can find another link to find your game ID

Just in case, what is your user name that you use to play the games? Is it the same that you are using here?

PummyRaj · January 2019

Hello @Mich1 and @Katzanddog,

Can you please try this link to find your Candy Crush game ID -- https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Along with your Game ID, please write your user name too

Hoping for the Best

PummyRaj · January 2019

Hello @Mich1 and @Katzanddog, Good Morning

The above link I have included to find your Game ID is to use on your Mobile devices. It will not work on your PC.

Hope to hear from you soon. Have a great day!

Mich1 · January 2019

Hello @Pummy_Raj,

The provided linked shows the steps for finding the ID in apps. I'm playing Candy Crush on my desktop computer, using internet browser, with King account (no Facebook).

From King.com, the only app installed on my mobile device is Farm Heroes app and I can see the ID there. I believe that the ID is unique in King, regardless the game. The ID is: 6380493960.

My current status on Candy Crush: I received 3 tickets from other players (finally!) and now I have passed the level. But since it is the 2nd time consequentially that I faced this issue, I'm expecting to have again the same issue on the next bridge.

Thank you,

Mich

PummyRaj · January 2019

Hello @Mich1

Thank you for letting me know and great to hear that you got back into the next episode. Let me find out some information regarding this.

Until then, keep having great time crushing candies.

All the Best & have a great day/evening

Cezdiamond · February 2019

Thanks @Pummy_Raj for sharing with me

@Mich1 Really glad that you can continue on your sweet journey!

Have a lovely weekend!

Mich1 · February 2019

Hello @Cezdiamond, @Pummy_Raj ! A new level (500), but the old issue: I cannot pass the bridge:

Tooth Fairy Doesn't Unlock

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