Not getting sugar drop prizes. The machine shows up and shows I won a prize but nothing drops

CEG-2 · February 2019

buffy2910 said:

I have the same problem and as I thought it was my mobile's fault, I tried to uninstall and install the game again and now I've lost all the boosters I had, which were many

CEG-2 · February 2019

I would be SO upset!!!! This just started this afternoon, so frustrating.

linlin090909 · February 2019

Pummy_Raj said:

Hello @linlin090909 and @cpeace, Welcome to the King Community! Are you playing through Kingdom account or Facebook?

I am playing using my Facebook account.

CEG-2 · February 2019

I am also plwying through Facebook

PummyRaj · February 2019

Hi @cpeace, yes! that's what I needed to know. You are connected to the game through Facebook

** Asking for this information from all of you so that it would help the King Team to look into the issue/glitch and understand it

Hello @CEG-2, Warm Welcome to the King Community

Yeah, I agree & I too don't like it. But, the glitches happen and they are trying to fix it

Hello @buffy2910, Welcome to the King Community. Can you please post whether you are playing through Facebook or Kingdom account? And I am sorry to hear that you lost all your boosters with the re-installation. Unfortunately, that is what happens with that feature which we cannot avoid!!!! Just a note -- this Glitch is occurring not only on Mobile devices but also on PC game.

kimbo57 · February 2019

I am NOT playing through Facebook as others have commented. I’ve got crazy numbers above 60 on the last leg of sugar drop bonuses before the 8 hour blockout.

kusumg · February 2019

Image: https://us.v-cdn.net/6030983/uploads/editor/2k/4wxftemrohtu.png

The prize has still not been given

Toodie · February 2019

Hello Pummy_Raj
I am playing on Kingdom using an iPad
Regards from
Toodie

buffy2910 · February 2019

I'm playing through Facebook with my mobile.

Nicki_Burton · February 2019

Although my candy drops have reset and it is back to normal I had over 400 and only received a reward of a free switch and a lollipop hammer ???? That is completely unacceptable.

Not getting sugar drop prizes. The machine shows up and shows I won a prize but nothing drops

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