Super Color Bomb problem - (Edited by CM: Under Investigation)!

trongan0402002 · October 29

I combined 2 Super Color Bomb but it only cleared the board once. It should have cleared the board twice.

QueenB · October 31

It looks like a few of you have run into an issue with the Super Color Bomb where it is only clearing the board once.

We’re really sorry for the inconvenience, and we want to assure you that our studio team is on the case!

We’ll keep you updated right here in the Community, so stay tuned!

Thanks so much for your patience and understanding, and keep crushing it!

Ccallstars · October 29

https://community.king.com/en/candy-crush-saga/discussion/473788/super-color-bomb-problem

my super color bomb is taking a break so I cannot attempted this, so you mean the super color bomb only clear once instead of two?

if so, did you see the regular color bomb before posting this?

trongan0402002 · October 29

https://community.king.com/en/candy-crush-saga/discussion/comment/3184778#Comment_3184778

IIt's indeed two super color bomb for one clear only, i intenđed to post a video but the 4rum don't support so... i just took an image

Jumpery · October 29

Same for me.

elnyno9421 · October 30

i have problem with super colour bomb, when i switch 2 adjacent super colour bombs it suppose to clear 2 times, but now it only clear once. Any infor you guys can help me bout this, it effect alot to my gameplay

QueenB · October 30

https://community.king.com/en/candy-crush-saga/discussion/473937/problem-with-super-colour-bomb

Hey elnyno9421, welcome to the Community! 😊

Currently, there are no reported issues with the Super Color Bomb. If it’s only clearing once instead of twice when you match two, it could be device-related.

Could you let me know which device and version of the game you’re using? Any extra details will help us assist you better!

Thanks for reaching out, and I’ll do my best to help! 🍬

elnyno9421 · October 30

i play with iphone 11 pro max, but i dont know which version my game is, how can i find that ?

QueenB · October 30

https://community.king.com/en/candy-crush-saga/discussion/comment/3185662#Comment_3185662

To find the version of Candy Crush on your iPhone 11 Pro Max:

Open the App Store app on your iPhone.
Search for the game and if it needs updating it will say update but if it is already up to date, scroll down to What's New and the version number should be listed there.

Hope this helps and thanks 🙂

elnyno9421 · October 30

i redownload the game and i lost the super colour bomb, lost my streak win booster, lost every pre-game help items (back to zero) and no sight of new super colour bomb streak. So basically i lost almost every item except my gold and i dont even know if the super colour bomb can work or not now

runrmom · October 31

same for me the past 2 days! Can we get this problem fixed please! Please advise.

ajxanatjo · October 31

same for me as well

Super Color Bomb problem - (Edited by CM: Under Investigation)!

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