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🎬️ Video ads disappearing or not available

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Answers

  • ratdog
    ratdog Posts: 2

    Level 1

    The ad version of game on my phone is gone. Why and how I get it back?

  • christinewupp
    christinewupp Posts: 9,783
    edited December 2
    https://community.king.com/en/candy-crush-saga/discussion/478284/the-ad-version-of-game-on-my-phone-is-gone-why-and-how-i-get-it-back

    If you spent any money recently then you won't get it back for months. If you never spend any money on the game you might get it back, but there is no way to know when and there is nothing we can do to influence this.

  • kiara_wael
    kiara_wael Posts: 156,829
    edited December 2

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

  • Criscidinha
    Criscidinha Posts: 1

    Level 1

    NĂŁo estĂŁo aparecendo os anĂşncios para obter ajudas no jogo. Como proceder?

  • namwakA
    namwakA Posts: 1

    Level 1

    ever since I used my card once I can’t watch ads to get treats anymore why ?

  • kiara_wael
    kiara_wael Posts: 156,829
    edited December 10

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

  • kiara_wael
    kiara_wael Posts: 156,829
    edited December 10

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

  • Jumpery
    Jumpery Posts: 55

    Level 3
    edited December 10
    https://community.king.com/en/candy-crush-saga/discussion/479299/hey-why-can-t-i-watch-ads-to-get-treats-or-lives-anymore

    You've paid real money.
    King now knows you're willing to pay money.
    You'll get no more ads and freebies after you pay money.
    Welcome to capitalism and sorry you only found out after you've already paid.

  • silkerocke
    silkerocke Posts: 1

    Level 1
    https://community.king.com/en/candy-crush-saga/discussion/358258/%EF%B8%8F-video-ads-disappearing-or-not-available

    Was bitte soll man hier beobachten.Es war mal mein Favoritenspiel,aber zur Zeit ist es sehr ins Negative gerutscht .Bin sauer

  • mannatsaxena
    mannatsaxena Posts: 4

    Level 1
    edited December 11

    No ad's issue

Hey! Would you like to give us your opinion?

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