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I combined 2 Super Color Bomb but it only cleared the board once. It should have cleared the board twice.
Hey everyone š
Just a quick update on the Super Color Bomb issue: the studio team is working hard, and we expect a fix to roll out this week! Thank you all for your patience, and we really appreciate you hanging in there with us.
Keep an eye here for any more updates, and happy crushingš¬š„
It looks like a few of you have run into an issue with theĀ Super Color Bomb where it is only clearing the board once.
Weāre really sorry for the inconvenience, and we want to assure you that our studio team is on the case!
Weāll keep you updated right here in the Community, so stay tuned!
Thanks so much for your patience and understanding, and keep crushing it!
@QueenB I solved the problem by shutting down my phone completely and rebooting.
@QueenB
I am not going to reinstall the game. far too risky.
If it is not resolved I just won't play on my mobile.
Hi Peter š
Thank you again for taking the time to share all these details, itās incredibly helpful and we really appreciate your patience with this issue.
Since this seems to be an ongoing issue for you across devices, I wanted to check: have you had a chance to try reinstalling the game app on your phone?
I know this can be a sensitive step, especially with boosters at risk of being lost, so completely understand if itās not something youāve been able to try yet. But it does help resolve a lot of unexpected bugs and would be good for the team to know whether youāve already ruled that out from your end.
This isnāt something we've been able to reproduce reliably just yet. It's been reported only by a small number of players on mobile, and browser issues are particularly tricky to track. That said, your workaround for closing and reopening the browser tab is really helpful and might help others too, thank you again for sharing that š
Let us know about the reinstall when you can, and weāll make sure to pass everything along to the team.
Take care š
I am playing on a Samsung S23FE phone. CCS Version 1.300.0.2.
The problem has been around for months and also occurs when playing on a PC browser through Facebook. At least on my PC, I can close the tab and open a new one, to solve the problem.
Hi Peter, thank you for reporting this issue š I'm really sorry to hear the Super Charger screen froze on you. To help us look into this further, could you please share: The device you're playing on (e.g. iPhone 13, Samsung Galaxy, etc.) The current game app version you have installed When did this issue first start happening again?
Once we have this info, Iāll make sure to pass it along to the team. Thanks again for your patience while we investigate!
@QueenB @kiara_wael From the above, you can see I highlighted this problem nearly 2 months ago.
I again ask, can the Games Studio stop fooling about with mundane changes to fish and concentrate on something positive, like fixing this problem.
The below has been frozen on my phone for an hour now. Looks like I will have to shut my phone down to get rid of it !!!!!
@QueenB @kiara_wael When is someone with a modicum of intelligence going to fix the problem of the Super Color Bomb feature freezing ?? This is happening mainly on my phone and naturally leaves the game unplayable.
Turning the phone off and back on doesn't help either.
I think I've just got the fix! Got a super color bomb like two hours ago and works as it's supposed to. Hope it stays that way!
i wanted to add that my super color bomb keeps disappearing even when I am on a winning streak and still within the time window. Iāll come back and itāll say color bomb lost. Is this a glitch or is there a rule Iām not following?
I can no longer get any extra moves. I don't get super color bomb, and I have 1109 gold bars that I cannot access. If I don't clear the level with the moves they give me I lose.
STILL NOT WORKING!!!!!
same. Still not working.
I donāt have an option to do that update?
Update: I update to 1.290.1.2 version and the SCB is working ok again
Hi
Is it solved?
I can't find candy crush saga in google play. I want to redeem some points. Anyone else having this problem?
I earned my super color bomb yesterday afternoon and it only lasted for a few minutes instead of 24 hours.
i have the same problem
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How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiŠbuna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and Iāve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦