Crashing after commercials

Barb_Howard · April 2019

someone really really needs to get rid of THE LINE ZERO commercial. When the game gives me chances for boosters or more moves as soon as this commercial comes on my game crashes!! Very frustrating!!

Crimson_Dawn · April 2019

That's strange. Mine only crashes after Vudu commercials.

Barb_Howard · April 2019

That wasn't very helpful!!

firebombmarkus · April 2019

Hi @Barb_Howard and @Crimson_Dawn This is odd indeed. What devices are you using? Did you try to clear the cache? This game requires at least 2 GB of free memory and it doesn't support older OS and devices.

Barb_Howard · April 2019

I am using an iPad . I definitely have more than 2 GB of free memory

firebombmarkus · April 2019

@Barb_Howard I am really curious why is this happening. It never happened to me. I will post some troubleshooting steps for you to try and see what is happening after.

https://community.king.com/en/candy-crush-soda-saga/discussion/244191/im-having-technical-difficulties-with-my-apple-device-which-ones-work-best-with-king-games#latest

Barb_Howard · April 2019

Thank you !!

firebombmarkus · April 2019

@Barb_Howard You are welcome. Please let me know if it solved your problem.

firebombmarkus · April 2019

@Barb_Howard You are welcome. Please let me know if it solved your problem.

Barb_Howard · April 2019

If what solved my problem?

firebombmarkus · April 2019

@Barb_Howard The troubleshooting steps.

Crashing after commercials

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