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Blagatruk
Blagatruk Posts: 2 Newbie
in Support
Hello all. 
Ive recently noticed that I’m getting a large number of colour bombs, swaps and hammers without having bought any. I’m now at nearly 100 of each items. Have I been hacked or is there a glitch in the game? I hope I’m not being charged for that!
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  • mercerik
    mercerik Posts: 3,617 Legend
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    @Blagatruk

    Hi there! Welcome to King Community!

    What device do you use to play Candy Crush? Do you use Facebook Log-in to play the game? Is your device updated? Please let us know so we can figure out what is happening! 
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  • siem64
    siem64 Posts: 1 Newbie
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    mercerik said:
    @Blagatruk

    Hi there! Welcome to King Community!

    What device do you use to play Candy Crush? Do you use Facebook Log-in to play the game? Is your device updated? Please let us know so we can figure out what is happening! 



    I have the same problem.
    All items are given free. Every time when I start a new game I have a Samsung tablet  which is updated and I use facebook to play.

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi @Blagatruk Did you just complete an episode? We do often reward players with some goodies after they have completed any episode :-) 

    Happy crushing! 
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  • Blagatruk
    Blagatruk Posts: 2 Newbie
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    Hello all again! 
    I use an iPhone, plat via the app and all is updated. I’ve turned the data off and I’m not getting anymore freebies. I’m not sure if it’s a good thing though.. 😂. My main concern is that I might be charged for those or that there’s a bug in the game. In any case, I’ve gone up 25 levels!!
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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
    Answer ✓
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    Hey @Blagatruk see this article here about Build-A-Bot :-) 

    You will only ever be charged if you make Gold Bar purchases in the Candy Shop. 

    Thanks! 
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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hey everyone! I see that some players say that they do not need to win or lose the level either, so sadly this does sound like an error. 

    Enjoy it for now hehe as I think this will be changed shortly! 

    Have fun crushing! 
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