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@QueenB will this always work if 2 are connected at the same time or was this just a coincidence that it worked? I have always told the players to complete the contact form and I thought that they just went in and manually changed it.QueenB said:Not to worry @prillerillan, QueenB to the rescue 😉🛠 @Elsa You're a star for bringing this up to my attention 🤗
I have located your game records and since you're playing on iOS Apple device, this is what I need you to do:- Disconnect the game from Facebook (if connected).- Delete Facebook App if you have it installed.- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (very important).- Restart the device and try connecting the game back to Facebook.
Once this has been done, can you confirm if you see your profile picture and not your sons picture? Please also confirm the level you're supposed to be on if you're not still not on track.
Thanks
I am doing the happy dance! Look at me jumping up and down because it's now working again!prillerillan said:Yes @Elsa ♥️
She helped me and i am so happy!!!
Just that all My boosters is gone. And i have no clue what i had.
i hope u gonna get a wonderfull day. 😉
best regards and a big Thank u!!