Sign Up!

⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE

PURCHASED ITEMS NOT RECEIVED 😡

Options
Jackie_toffee
Jackie_toffee Posts: 1 Newbie
I paid for the spring event yesterday, the money was taken from my bank account without receiving my items. I did everything,I  sent you many emails with my iTunes purchase history attached, and apple invoice and receipt attached. With no response from your side. I don’t know what to do, I’m so sad and upset and disappointed. I play candy crush all the time I’m really shocked and disappointed and I don’t wanna hate it because of what you did.

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
    Options
    hello @Jackie_toffee

    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
    This can be for technical problems. Do not worry, here's the solution to the problem.
    please remember, King Team is enjoying the holiday now.  you may have to wait for their reply  B)
    thank you for understand  :)

Hey! Would you like to give us your opinion?