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Lost level 4108
Patricia_Sheldon
Posts: 2 Newbie
in Support
What happened? I was on level 4108 and passed the level and I was getting over 2 billion extra points after it was running it for over an hour and a half. I continued to let it run and when I came back later it was -1.9 billion and going down. There was no button to skip and then I lost the level and I have to start over. I took a photo when I had 1.4 billion.
Answers
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@Patricia_Sheldon
check here some troubleshooting,Update device software If there is a software glitch, you can get rid of it by installing the latest software version. A new version will improve the overall performance of your device and its security and it will also bring bug fixes. If you didn’t enable automatic updates on your device, you can see if there is an update manuallyTouch Settings.Scroll to and touch General.Touch Software Update.If an update is available, touch Download and Install.Read the terms and conditions and touch Agree.Touch Agree.Wait for the update to download.Your device will restart to complete the update.We all have our favorite apps and we use them daily. Over some period of time, the cache will pile up, and you may notice the app is running slow or freezing or crashing frequently.Once you delete the cache, the app will work normally.
see here how to clear cache
reply me here after checked -
I lost all my progress on level 4108 too. I took a screenshot at 889740820 points but was going way past that and it froze up my phone and now I lost everything and have to play the level over. I wasn't going to stop it from collecting points and it just kept going and going until it shut down.
