Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
How do I sync my progress between my iPhone XS and my iPad?
Options
I have read several discussion board posts on here and googled multiple things but nothing is working. The app on my phone is always synced with Facebook so that is not the issue. My iPad is new so I downloaded the app and then logged into Facebook but it isn’t actually syncing my progress. On my phone I am on level 690 but on my iPad I start at level 1. I have tried logging out of Facebook and reconnecting SEVERAL times on both devices. I have also tried deleting the apps on both devices and reinstalling as well as making sure that candy crush is not blocked on my Facebook. I also even deleted my Facebook apps and reinstalled and then tried re-signing in and it still didn’t work! I have followed instructions/screenshots in other posts on this site and nothing works. Can someone please try and help me?!
Answers
-
Hello @swood
Through this messages, I welcome you to the king community. and i am trying to help you.Step 1 Log in the same Apple ID on your iPhone and iPad > Open Settings on your iPhone > Tap Apple ID > Tap iCloud. Step 2 Toggle on the category you need to transfer one by one. Step 3 Repeat these procedures on your iPad > Select Merge > Start sync.
Feel free to contact us again if you have any troubles or questions.
Have a good day. -
