Has Anyone Else Not Been Able To Reset Boards On New Levels?

Sammyjo · June 2019

Hi. A couple of nights ago, I suddenly was not able to reset boards on new levels. I was on Level 2479, when I first noticed it. The only way that I could change the layout of the board, was to add or subtract boosters, and even then, I could not get more than one layout at a time. It has been difficult to adjust to all the recent changes. I always enjoyed studying the different boards and trying to figure out the best way to beat each level. So, I will try my best to contue to find joy in this game.

Crimson_Dawn · June 2019

@Sammyjo, to answer the question that the title of your support thread asks, I've been going through the same thing. Different combinations of boosters give different boards, but they never shuffle. There have been other people complaining about this change too, so you're not alone. Looks like this is going to be the new normal.😔

Crimson_Dawn · June 2019

I agree, @kunja. It is a lot harder. The new booster bot was a gut punch, taking the sugar drops away for some people was a punch to the face, and not being able to reshuffle the board will be the knockout punch that'll probably make a lot of people delete the game. I'm probably going to keep playing, but I probably won't be progressing at the pace I have been.

Crimson_Dawn · June 2019

@Sammyjo, to answer the question that the title of your support thread asks, I've been going through the same thing. Different combinations of boosters give different boards, but they never shuffle. There have been other people complaining about this change too, so you're not alone. Looks like this is going to be the new normal.😔

Lady_Boden · June 2019

King can you not reset your board anymore???

Ackor · June 2019

No, you cannot reset anymore, bad news, takes a lot out of the game.

kunja · June 2019

Hi, I am a newbie. Yes, it happened to me too. I always refresh the game to get the better layout to beat the level. This change from King really discourages me from playing the game. Now we have to use more booster, more lives and more difficult to win each level 😣😣😣

Crimson_Dawn · June 2019

I agree, @kunja. It is a lot harder. The new booster bot was a gut punch, taking the sugar drops away for some people was a punch to the face, and not being able to reshuffle the board will be the knockout punch that'll probably make a lot of people delete the game. I'm probably going to keep playing, but I probably won't be progressing at the pace I have been.

Ackor · June 2019

Another no fun day playing the game, bad boards every time, getting no where

Ackor · June 2019

Another wasted round of lives. Plenty of boosters but with no ability to set board to help out, a waste of time playing.

kunja · June 2019

Agree with @Ackor
I couldnt win any levels throughout the day ... grrrrrrr

kunja · June 2019

Hey guys, it has cone back now !! Try to refresh/reload your game and see what happens 😜

Crimson_Dawn · June 2019

Yes, @kunja! I noticed it earlier and was going to tell you all. This calls for a celebration!🎂🎉

kunja · June 2019

Had been down (emotionally) for the last few days. Yippee ... cheers 🥂

Crimson_Dawn · June 2019

What's that sound? It's the sound of our lives getting ten times easier!😀🤗

kunja · June 2019

Climbed up almost 20 levels today 😃

Ackor · June 2019

As of today, I can reset levels, EXCELLENT!!

kunja · June 2019

@Ackor yeahhh .... !!! Good to hear

Has Anyone Else Not Been Able To Reset Boards On New Levels?

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