Not getting daily reward

madlyaddicted · June 2019

I haven't received my daily '7 day calendar' reward for about 4 days now. This happened a month or so ago too. It's the reward where you get a booster each day and on the 7th day of playing in a row you get 3 boosters. Please help. I rely on these boosters. Thanks

Sukanta_Biswas · June 2019

Hello @madlyaddicted
I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Check your device software & game app update first. And tell me what device you using for this game?

madlyaddicted · June 2019

Hello. I play on an iPhone, iOS 10.3.3, Candy Crush version is 1.152.0, updated 3rd June.

Sukanta_Biswas · June 2019

madlyaddicted said:

Hello. I play on an iPhone, iOS 10.3.3, Candy Crush version is 1.152.0, updated 3rd June.
OK log out game from both I'd (facebook +kingdom) > restart your device > log in again.

madlyaddicted · June 2019

Ok I’ve done that. No reward yet. Maybe I’ll get one tomorrow?

Sukanta_Biswas · June 2019

@madlyaddicted
See the next day and then let me know.

Garbster · June 2019

I’ve had the same issue with the same timings in iOS too ... so it looks like a common issue

It looked like I fixed it yesterday (it emerged with a 15 hour countdown) but then my phoned updated overnight to the latest version of iOS and it’s gone again (and doing the above hasn’t brought it back)

madlyaddicted · June 2019

No. Still no reward 😩

madlyaddicted · June 2019

Still nothing 😩

Sukanta_Biswas · June 2019

@madlyaddicted @Garbster
I do not know if the Daily Reward are in the Test Group. But give me some time, I will give the right information.

bearwithme · June 2019

@madlyaddicted and @Garbster - I also play on IOS on both an iPhone and iPad and I am still getting my daily reward. Do you play via facebook or King.com? I play via FB.

Not getting daily reward

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