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Why is Candy Crush not loading.
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@Judith_Kaye
Hi Judith! Welcome to the Community!
What device were you having a problem with? How do you log-in to your Candy Crush Saga Account? Are you Logging-in with your Facebook Account or are you logging-in through the Kingdom Account? How long have you had this problem?
Can you take a ScreenShot of this loading issue? Please post the ScreenShot here so we can figure out what is happening with your game.
Thanks! -
I am still having the problem. 5 days now. I am closing in on the 4000th level and can not get Candy Crush to download most of the time. It has downloaded sometimes but I can completely clean house before it does. Sometimes it doesn't load other times it takes 15 to 30 minutes to download. Like today though it is frozen again. There is no real way to contact anyone about the problems. I thought it might be my computer but it isn't. I have cleaned and clear unused files. You would think to be able to keep adding billions more dollars to their pockets they would be able to invest some of it into updating to better service.
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Are all of you playing on a PC? Candy Crush Soda had this problem a few days ago and it had something to do with King's servers. The game is fine on mobile devices.
"Jelly Jenny" - this post has "accepted answer" tagged but as you can see by the posts - these players are still having problems loading Candy Crush Saga. I know there was a problem with the servers and Candy Crush Soda. Do they have a problem now with Candy Crush Saga?
