Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
Your support page has nothing
Answers
-
Hi @Evan_Lei
Remember that you might need to enable Flash when you're playing the game on King.com. Once a pop up asking for you to allow Flash comes up, allow and then the game should load.
If it doesn't, could you send me a screenshot of the game not loading, please? Then I can take a closer look. Thanks
For instructions how to take a screen shot, please visit:
www.take-a-screenshot.org
-
Oops sorry @Evan_Lei I thought you were talking about king.com.
Could you let me know a bit more about the issue - which browser you're using, do other sites open normally and can you click on any of the game on the page above and have you noticed the issue on another device?
Be sure to tag me in your reply so I can see it.
-
We haven't received any other reports about the site not working in China.. When you say "when there is another issue in all of China." Does that mean there is an issue with sites overall in all of China?
Are you having issues only with the landing page communities.king.com, as you are writing and posting in this forum still?
Again, please remember to tag me so I can see your replies. Thanks -
