If you were playing on king.com then you will have to find another way to access the game. Either on a browser through Facebook, mobile devices or Windows 10 on a computer and then you have a choice of logging in with Facebook or the Kingdom.
I have been playing on my android connected through facebook, all the rest of the candy related games, soda, jelly are just fine, just the regular candy crush daily calendar has vanished
Hi @Marylee_Jensen, since you are playing the game on a mobile device, could you possibly test something for me? I am wondering if it's a Facebook glitch. Could you possibly log out of Facebook and log into the Kingdom? If you never played through the Kingdom before please follow the steps on here:
I would like to find out if it's still the same when playing through the Kingdom in which case it would be a King game glitch. So how about you help me by doing this and letting me know if you see it working again through the Kingdom. Thanks.
I am also playing on Android and asked about it because it disappeared for me about a week ago. Jelly Jenny answered me that it was not a permanent feature even though I had it for as long as I have been playing, about 3 years.
Please note that the boosters are saved to your device and not the
game data, so you can use them when offline too. This does mean that any updates,
crashes or device changes can cause these items to be lost. For this reason, we
do not recommend storing too many of the won boosters as these can indeed be
lost unlike Gold Bars. You can read more
about this here: https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters
I have had many more boosters in the past (before I switched phones and lost all) with no problems. This is so frustrating - there's an issue where you tell players to make sure they aren't playing on the King website (which I wasn't and noted in my comment), that there is really no reason why the Daily Treat Calendar shouldn't be showing up, and so the logical answer is to uninstall and reinstall. It doesn't make sense that this would lose boosters.
Elsa - I read the article at the link you sent, and i don't see anything that applies in my situation. I have over 30G of memory left on my phone, so lack of memory didn't cause the loss. Is there nothing else that can be done to restore boosters? I don't want to start over. If not, how do I notify my Dynamic duo partner (who I don't know) that she needs to find a new person?
Elsa - I read the article at the link you sent, and i don't see anything that applies in my situation. I have over 30G of memory left on my phone, so lack of memory didn't cause the loss. Is there nothing else that can be done to restore boosters? I don't want to start over. If not, how do I notify my Dynamic duo partner (who I don't know) that she needs to find a new person?
Loss of lives and boosters can happen for any reason. It could be the game crashing, operating system update and even a game update. I don't know how to get the word out anymore. Look at my signature and I've been using it as part of my signature since they opened this community. I even asked at one time if there was a way for new players to get a pop up when they first start playing telling them that if they are playing on a mobile device they can lose everything at any time. Never got a response back on that. I was told that King cannot reimburse for lost lives and boosters, only purchased items.
At one time you were able to choose a new buddy but now that's not even possible. There must use a bot or whatever to choose the buddy for you.
Hi, Elsa. I did notice you had the same paragraph at the end of all of your postings. Thanks. I think I'm done with candy crush, but there are so many players out there, I won't be missed. I did occasionally spend money on the game, but I'm sure others spend more, so it's not like King will miss me as part of its vast empire. I am just really disappointed.
I will miss you! Why don't you try their other games. I play all 4 candy crush games, Blossom Blast Saga, Farm Heroes Saga. Try those because the beginning levels of the other games are not insane!
I am no longer getting the daily treat calendar on my iPhone. This started over a week ago. Also, I am no longer part of the weekly color bomb challenge.
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1 · Helpful Woah! 1Sweet Love Hahahttps://community.king.com/en/candy-crush-saga/discussion/250549/superstar-information-post-creating-a-kingdom-account-browser-with-images/p1?new=1
I would like to find out if it's still the same when playing through the Kingdom in which case it would be a King game glitch. So how about you help me by doing this and letting me know if you see it working again through the Kingdom. Thanks.- Report
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0 · Helpful Woah! Sweet Love HahaPlease note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about this here: https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters
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1 · Helpful Woah! 1Sweet Love Haha- Report
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