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Answers
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Hello @Barb_Howard
I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
Please try these steps first 👇
Log out game > Restart your device > Log in again.
If you do not have the solution, check the following troubleshootingApp updates can bring improvements that could fix your issue.
To see and get updates for your apps:
Open your device's Play Store app Google Play.
Tap Menu Menu and then My apps & games.
Apps with available updates are labeled "Update."
If an update is available, tap Update.
If more updates are available, tap Update all.Clearing cached data can free up needed space by removing temporary files. This is a short-term solution. Over time, cached data will build up again.
To clear the cache for the app:
Open your device's Settings app Settings app.
Tap Apps & notifications.
Tap the app. If you don't see it, first tap See all apps or App info.
Tap Storage and then Clear cache.
Let me know 😎 -
Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/Barb_Howard said:I have done everything you asked me to do to no avail!!!! Very very frustrating!!
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Hi @Barb_Howard Sorry to have missed your reply - if you do not tag any of us, we might miss your comment.
You can tag Community member by adding @-sign and then start writing their name.
You can take a screenshot like this.
And attach the screenshot by using this icon to "choose files".
