Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.
There are a few common causes that can cause this problem, I'll tell you to do this step now.Log ot
Check app update > Log out game >Restart device > Open game & Log in.
After doing this let me know if the problem is not resolved.
If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.