Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE

Facebook Login Failed

moniquetam
moniquetam Posts: 1 Newbie
in Support
Hi, I cannot login to the candy crush account/ As the current account which its facebook was not mine, and this facebook account owner has changed his fb password, so I cannot login in the original candy crush a/c. Can I get any help to recover my candy crush saga a/c ? Thanks a lot.
Flag · Helpful Sweet Love Haha

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
    Hi, @moniquetam
    We would like to welcome you to the king community. Thank you so much for being willing to joining.

    Right now you have to uninstall the game app then install it again.
    Log out Facebook from Facebook app and Log in with your Facebook ID.
    Restart device > Open game > Click button ''played before''
    Let me know.
    Flag · Helpful Sweet Love Haha
  • matheng
    matheng Posts: 1 Newbie
    I have tried logging in but every time am told there is no connection ...what's the problem
    Flag · Helpful 1Sweet Love Haha
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
    @matheng
    According to your statement, the game app has been corrupted. You have to uninstall and reinstall game app. Doing so you will lose all stored boosters, which are non-refundable. 😭
    If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories