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Fantastic Five: Didn't get my rewards

kaynines
kaynines Posts: 19 Pro Player 👑
edited August 2019 in Support
Just completed a Fantastic Five cycle and it says "Claim". When I clicked on "Claim", it rewarded me with a set of boosters. However, when I checked my inventory/ backpack, there were no boosters awarded, not even the timed ones. It happened once in the past as well.
The notification to claim boosters popped up two hours ago but I did not click on "claim" it at that time because I was rushing off for a prior engagement. When I was finally free to play and clicked "claim", I lost all my boosters.
My question is, can't I delay in collecting the boosters as not everyone has the time to play Candy Crush all day long continuously? It seems unfair and such a waste of effort and time to reach 5000 only to lose it all because one cannot utilise the boosters (especially timed ones) immediately (when Candy Crush notifies me of the reward). Can someone please help clarify (as I am relatively new to this) and help me get back my lost boosters, if possible. Thanks in advance, everyone. 

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