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How do I recover Candy Crush and my last level? It disappeared
Answers
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@NancyChurchill643 - okay can you please confirm the details again? You’ve deleted the app and then reinstalled is that correct? How did you connect to the game beforehand -FB or King? Have you updated either one of those passwords?
Either way I believe we are going to need the King support staff to restore your progress.0 -
I connected through King
Yes, new password a short time ago
The new app is one I have never played and starts at Level #10 -
Will King help?0
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Hi @NancyChurchill643 - I’m still not clear if you are trying to restore your CC Friends game OR CC Saga but either way because it involved a password update I believe you need to contact the support team here https://soporto.king.com/contact to have them restore it.
@QueenMia - can you please assist with editing the first message ☝🏻 with personal info.0 -
I have never played the “Friends” version.
I will contact King Tech Support.
Thanks1 -
My candy crush game disappeared help0
