doug

Hello @Doug38  

Welcome to our Community 

I'm moving this thread to our Support Category so more players and our Superstars can see it and help you out 

The issue with permissions to access Friends messages and lives is more concern to the permissions you allow on your Facebook app rather than with our games. Some players said that they had the App Visibility checked in private mode. So just changing that box it should be fixed.
On this link, you can find some troubleshooting to help you out 

Hopefully, with this you will back on track and to enjoy the game 

Also, since you're here, don't forget to look at our Contests, there's always something to be won on the Community and it starts here with a chance to win 30 Gold bars! And as well, you can have a look at our Community Home Page here and participate in any of our competitions

Have a Bubblific week  

Hi @Doug38  

So I see you are talking about Candy Crush. Since this is Support for Bubble Witch, I will move this thread to Candy Crush Community where other players can help you out in a better way 

Have a Magic day!