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@SherlockSherlock said:I'm pretty tired of hearing the same old wrong answers to the issues users are having. I just started having this same problem with the wording today. Guess what? I'm using a brand new laptop with all the bells and whistles. I also can't send moves or receive lives. It makes no difference to upgrade, I'm as upgraded as it gets. So, it's quite condescending to imply it's the users fault for not being up to date when you have no idea if that's the case.
StewInArizona said:I disabled flash in chrome and firefox - when i go to king.com it says flash player is disabled - What now?
mercerik said:@SherlockSherlock said:I'm pretty tired of hearing the same old wrong answers to the issues users are having. I just started having this same problem with the wording today. Guess what? I'm using a brand new laptop with all the bells and whistles. I also can't send moves or receive lives. It makes no difference to upgrade, I'm as upgraded as it gets. So, it's quite condescending to imply it's the users fault for not being up to date when you have no idea if that's the case.
Hi there! Welcome to the Community!
I am quite surprised that you are having this problem with a brand new laptop with bells and whistles. If my laptop is brand new and I can't seem to fix a persistent problem, it is either I call the Manufacturer's Technical Support Line and let them remotely fix the problems for me or return the laptop for a replacement. I won't depend on a Game App Tech Support to fix this problem because they can't access my computer but the Manufacturer's Tech Support can by giving them permission.
To be honest with you, technically, figuring out what the problem is with the Flash Player is not a part of the Game App Support Responsibilities. Their responsibility is to make sure that the game is up and running for everyone. If everybody globally is experiencing the same issue, then this is something they can be blamed for. I understand your frustrations but don't be hard on them because your issue might be caused by incompatibility with other applications in your computer, not necessarily with Candy Crush Saga.
If I were you, since your laptop is new and still under warranty, I will call the Manufacturer's Technical Support for help.
Hope this helps! Please let me know if you have questions or concerns!
Sherlock said:mercerik said:@SherlockSherlock said:I'm pretty tired of hearing the same old wrong answers to the issues users are having. I just started having this same problem with the wording today. Guess what? I'm using a brand new laptop with all the bells and whistles. I also can't send moves or receive lives. It makes no difference to upgrade, I'm as upgraded as it gets. So, it's quite condescending to imply it's the users fault for not being up to date when you have no idea if that's the case.
Hi there! Welcome to the Community!
I am quite surprised that you are having this problem with a brand new laptop with bells and whistles. If my laptop is brand new and I can't seem to fix a persistent problem, it is either I call the Manufacturer's Technical Support Line and let them remotely fix the problems for me or return the laptop for a replacement. I won't depend on a Game App Tech Support to fix this problem because they can't access my computer but the Manufacturer's Tech Support can by giving them permission.
To be honest with you, technically, figuring out what the problem is with the Flash Player is not a part of the Game App Support Responsibilities. Their responsibility is to make sure that the game is up and running for everyone. If everybody globally is experiencing the same issue, then this is something they can be blamed for. I understand your frustrations but don't be hard on them because your issue might be caused by incompatibility with other applications in your computer, not necessarily with Candy Crush Saga.
If I were you, since your laptop is new and still under warranty, I will call the Manufacturer's Technical Support for help.
Hope this helps! Please let me know if you have questions or concerns!
Oh give me a break. I have 3 laptops that I use for different purposes. I also have several browsers on said laptops. The same issues everyone else here is having are also a problem on all 3 of my laptops on all browsers. Again with the condescension. It's NOT my laptop(s). It's the game. Everyone knows that except those of you who post and try to tell others it's their computer. So, just stop. And, how dare you suggest that I contact the manufacturer's tech support! If you're not interested in just being able to be honest and let people know there's a problem with the game, don't make them jump through your imaginary hoops. BTW, this is a global issue. And it's not flash that's the problem. It works with anything else. So, maybe you should contact the game app support and let them know that the game isn't up and running for everyone!
@SherlockSherlock said:Oh give me a break. I have 3 laptops that I use for different purposes. I also have several browsers on said laptops. The same issues everyone else here is having are also a problem on all 3 of my laptops on all browsers. Again with the condescension. It's NOT my laptop(s). It's the game. Everyone knows that except those of you who post and try to tell others it's their computer. So, just stop. And, how dare you suggest that I contact the manufacturer's tech support! If you're not interested in just being able to be honest and let people know there's a problem with the game, don't make them jump through your imaginary hoops. BTW, this is a global issue. And it's not flash that's the problem. It works with anything else. So, maybe you should contact the game app support and let them know that the game isn't up and running for everyone!
Hi @StewInArizonaStewInArizona said:I disabled flash in chrome and firefox - when i go to king.com it says flash player is disabled - What now?
