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Fantastic five not active?

Posts: 2

Level 1

My Fantastic Five no longer seems to be active. For the last several days the โ€œopenโ€ button is not clickable and the days countdown says 0:00 even though when I pass a level it shows I gained points.   

I did toggle the feature to turn it off and back on but didnโ€™t see a change. 

Thanks,Cmorris

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Best Answer

  • Posts: 24,928
    Answer โœ“
    Hello @Cherise
    We would like to welcome you to the king community. Thank you so much for being willing to joining ๐Ÿ™

    We detected some issues with the event and the problem was reported to the studio. Hopefully with the next update, the problem will be resolved ๐Ÿ˜Š
    Still, you can show me a screenshot of the problem.

Answers

  • Posts: 24,928
    Answer โœ“
    Hello @Cherise
    We would like to welcome you to the king community. Thank you so much for being willing to joining ๐Ÿ™

    We detected some issues with the event and the problem was reported to the studio. Hopefully with the next update, the problem will be resolved ๐Ÿ˜Š
    Still, you can show me a screenshot of the problem.
  • Posts: 2

    Level 1

     Sunkata - Thanks for the quick reply. Attached is a screen shot. 

    Best,Cherise

  • Posts: 2

    Level 1

    bonjour
    mรชme problรจme depuis 2 jours 

  • Posts: 3

    Level 1

    I am having the same issue. I did not change anything, yet it keeps notifying me that I am logging points, and the button is disabled just like on the screenshot posted previously by my peers
  • Posts: 24,928
    edited October 2019
    I am having the same issue. I did not change anything, yet it keeps notifying me that I am logging points, and the button is disabled just like on the screenshot posted previously by my peers
    We're very sorry for your problem, There is already a thread on this issue, so you will get updates on all the questions and answers there.
    Thank you๐Ÿ™
  • Posts: 1

    Level 1

    Please let us all know when the Fantastic Five is available again.  I have the same issue as the screen shots above. Please let us know.  Also when is an update due?


  • Boom14 said:
    Please let us all know when the Fantastic Five is available again.  I have the same issue as the screen shots above. Please let us know.  Also when is an update due?


    Work is underway to resolve it. ๐Ÿ˜Š
  • Posts: 1

    Level 1

    I am having the same issue with the Fantastic Five button as the others on this site. That is what brought me to this site. Has this been resolved? Am I missing any information to resolve it?

  • Posts: 24,928

    Right now, I'm asking you to check the steps below.

    Check App Update > Log Out Game > Restart Device > Open Game & Log In.

    Please let me know.

  • Posts: 2

    Level 1

    I have the same issues not showing on fantastic five

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