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    ๐ŸŒถ๏ธ๐Ÿฌ Hot & Sweet right now in Candy Crush Saga!
    ๏ปฟ ๐ŸŸThe New 2x2 Jelly Fish ๐ŸŸ - More info HERE

    Fantastic five not active?

    Posts: 2

    Level 1
    in Support
    My Fantastic Five no longer seems to be active. For the last several days the โ€œopenโ€ button is not clickable and the days countdown says 0:00 even though when I pass a level it shows I gained points.   

    I did toggle the feature to turn it off and back on but didnโ€™t see a change. 

    Thanks,Cmorris

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    Best Answer

    • Posts: 24,928
      Answer โœ“
      Hello @Cherise
      We would like to welcome you to the king community. Thank you so much for being willing to joining ๐Ÿ™

      We detected some issues with the event and the problem was reported to the studio. Hopefully with the next update, the problem will be resolved ๐Ÿ˜Š
      Still, you can show me a screenshot of the problem.

    Answers

    • Posts: 24,928
      Answer โœ“
      Hello @Cherise
      We would like to welcome you to the king community. Thank you so much for being willing to joining ๐Ÿ™

      We detected some issues with the event and the problem was reported to the studio. Hopefully with the next update, the problem will be resolved ๐Ÿ˜Š
      Still, you can show me a screenshot of the problem.
    • Posts: 2

      Level 1
       Sunkata - Thanks for the quick reply. Attached is a screen shot. 

      Best,Cherise

    • Posts: 2

      Level 1
      bonjour
      mรชme problรจme depuis 2 jours 

    • Posts: 3

      Level 1
      I am having the same issue. I did not change anything, yet it keeps notifying me that I am logging points, and the button is disabled just like on the screenshot posted previously by my peers
    • Posts: 24,928
      edited October 2019
      MyNameHere said:
      I am having the same issue. I did not change anything, yet it keeps notifying me that I am logging points, and the button is disabled just like on the screenshot posted previously by my peers
      We're very sorry for your problem, There is already a thread on this issue, so you will get updates on all the questions and answers there.
      Thank you๐Ÿ™
    • Posts: 1

      Level 1
      Please let us all know when the Fantastic Five is available again.  I have the same issue as the screen shots above. Please let us know.  Also when is an update due?


    • Posts: 24,928
      Boom14 said:
      Please let us all know when the Fantastic Five is available again.  I have the same issue as the screen shots above. Please let us know.  Also when is an update due?


      Work is underway to resolve it. ๐Ÿ˜Š
    • Posts: 1

      Level 1

      I am having the same issue with the Fantastic Five button as the others on this site. That is what brought me to this site. Has this been resolved? Am I missing any information to resolve it?

    • Posts: 24,928
      https://community.king.com/en/candy-crush-saga/discussion/comment/709122#Comment_709122

      Right now, I'm asking you to check the steps below.

      Check App Update > Log Out Game > Restart Device > Open Game & Log In.

      Please let me know.

    • Posts: 2

      Level 1

      I have the same issues not showing on fantastic five

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