Fantastic 5 team page greyed out (REPORTED TO THE GAME STUDIO)

Sukanta_Biswas · October 2019

Hi @DoreenChung
We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

We're very sorry for your problem, There is already a thread on this issue, so you will get updates on all the questions and answers there.
This time I am closing this post. Thank you🙏

Sukanta_Biswas · October 2019

Hi @Oralia
We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

We're very sorry for your problem, There is already a thread on this issue, so you will get updates on all the questions and answers there.
This time I am closing this post. Thank you🙏

kldomino · October 2019

I am having the same issue. Each level I win or when i log on, points show in the banner along the top. However, for the last week or so, my team badge along the the right side is grayed out and stuck at 0 days.

Jelly_Jenny · October 2019

Hi @Tonia75 @jderocha @Gabriella18 @rhondansmore @kldomino

Fantastic Five is experiencing some trouble which make it look like your challenge is not running. However like it's been mentioned, the points are still counting so you can keep on playing and gathering points for your team.

The game studio has been notified of this and hopefully it will be fixed really soon

kldomino · October 2019

Thank you Jelly Jenny!

Patti-3 · October 2019

Jelly Jenny said:

Hi everyone

We have notified the game studio of a possible issue with Fantastic Five.

One thing to notice: If your Fantastic Five is greyed out, it still should work if you play on and collect points. So I encourage you to keep on playing and checking if your leaderboard comes up updated then.

Apologies for the hassle!

Hi Jenny,
Mine still isn't working either.
My frustration lies in that the designers of these games don't replace the temp defective part of the app with something that ppl love to play, like dynamic duo.
I don't know about anyone else, but crave brain competitions. Candy Crush is my most favorite game, and having that extra bit of competition relaxes me. It also creates an invisible friendship with the other person/s on the other end of the competition. It's fun to yell at a game! LOL

Something to think about ...

MyNameHere · October 2019

Same issue! And the forum curator just redirected me here. Disappointed to see no solution in place, or at least an explanation to what is going on.

Jim_Piere · October 2019

How do you update this app ??? when I go to app store, just says uninstall or install, no update. There is no update in the app.

I wrote about this over a month ago

seasong · October 2019

Hello
My F5 is greyed out too... no score when I’m playing new levels and always stuck after updating
It was a great contest but as many other events it disappeared, taking off the fun of the game
Where are super candy crush, blue ribbon, three stars challenge, sugar drops with normal boosters, dynamic duo...???
And now my build-a-bot is gone, replaced by Halloween hats
I’m not playing anymore new levels since weeks
I never bought anything and will never spend money for a game
Excuse my English, kiss from France

Glenda-4 · October 2019

my fantastic five is grayed out for at least 3 weeks. The timer has been at 0. I have not won anything so I know my points are not counting. When will it get fixed. Just passed 7600

Fantastic 5 team page greyed out (REPORTED TO THE GAME STUDIO)

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