My fantastic five is back after updating my iPad, I’m really happy to see a new team with people who play and score. Unfortunately it doesn’t work on my iPhone, my fantastic 5 is always greyed out without counting my score when I pass a level...
Mine just greyed out today. I updated candy crush but it didn't help. I followed with the steps suggested- check app update, log out, reset device...etc. Now my fantastic five is gone along with a few other activities.
Thanks a lot for reporting this information @yuehsin.
The Studio is aware of it and it will be working on a fix for all players that are still affected by this issue.
Please remember that this is a display issue only. The points you're winning are still being collected, and you can be confident you'll still be receiving your due rewards if your team reaches any prize milestone.
Thanks a lot for your understanding while fixing the display issue.
By the way, welcome to our sweet community @yuehsin! 🥳
Have a delicious day and see you around. 😉
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0 · Helpful Woah! Sweet Love HahaUnfortunately it doesn’t work on my iPhone, my fantastic 5 is always greyed out without counting my score when I pass a level...
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0 · Helpful Woah! Sweet Love HahaThanks a lot for reporting this information @yuehsin.
The Studio is aware of it and it will be working on a fix for all players that are still affected by this issue.
Please remember that this is a display issue only. The points you're winning are still being collected, and you can be confident you'll still be receiving your due rewards if your team reaches any prize milestone.
Thanks a lot for your understanding while fixing the display issue.
By the way, welcome to our sweet community @yuehsin! 🥳
Have a delicious day and see you around. 😉
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