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Can not connect to the Facebook...

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Tota_Magdi
Tota_Magdi Posts: 2 Newbie

How I can connect to the Facebook?

I can not connect to the Facebook while I am playing candy crush saga.

The icon for connetion is not appear to me when I play candy crush saga.

When I try to send lives or ask for lives from my friends on Facebook names are not active. 

When someone send me any request I receive it only on Facebook notifications.

Please help me to solve this problem.

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
    Answer ✓
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    Hi Tata- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem connecting your game to Facebook. 

    Please could you let me know the following information?

    - What model of device are you playing on?

    - Are you connected to your mobile network or WiFi?

    - When did this problem start?

    - Is there an error message, if yes, what does it say? 

    - Which version of Candy Crush Saga do you have installed?

    Thanks! 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
    Answer ✓
    Options

    Hi Tata- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem connecting your game to Facebook. 

    Please could you let me know the following information?

    - What model of device are you playing on?

    - Are you connected to your mobile network or WiFi?

    - When did this problem start?

    - Is there an error message, if yes, what does it say? 

    - Which version of Candy Crush Saga do you have installed?

    Thanks! 

  • Tota_Magdi
    Tota_Magdi Posts: 2 Newbie
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    I'm using iPhone 6 - IOS 10.

    I am connecting to both mobile network & Wifi.

    The problem started more than one month.

    No error messages.

    Version 2016.

  • merrybloo49
    merrybloo49 Posts: 3 Newbie
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    Hi Tata- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem connecting your game to Facebook. 

    Please could you let me know the following information?

    - What model of device are you playing on?

    - Are you connected to your mobile network or WiFi?

    - When did this problem start?

    - Is there an error message, if yes, what does it say? 

    - Which version of Candy Crush Saga do you have installed?

    Thanks! 

    When are you going to fix this connection issue? I have been dealing with this for over a month. I have tried all of your "fixes" and none of them work! Do you intend to correct this?
  • Dirk_En_Paula_
    Dirk_En_Paula_ Posts: 1 Newbie
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    ik speel op pc; 8 dagen geleden ben ik 24uur geblokt op facbook

  • tata_89
    tata_89 Posts: 1 Newbie
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