Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

No longer able to exit an unstarted board without losing lives - Information and feedback

Dear community,

I'd like to share with you some information in regards to a god old known issue of the game:

as you may be aware, when we access a level, we don't use any move and we exit the level without playing it, we don't lose any life.

This behaviour was not intended since the very beginning and very soon, this issue is going to be fixed.

That means that, once it's fixed, if we access a level to check it out, we don't do anything and we decide to exit the level to go back to the map, we will be losing a life.

Thank you very much for your understanding 🙂

Have a delicious day and let's keep crushing!

Welcome! 👋

Comments

cittycat

Shame this has happened, if it’s to remain at least put things like 2 colour bombs together or any other boosters together. I’ve found another great game, Simons Cat, that gives multiple hours of fun (for free!!). My days of CC could well be coming to an end.

pistoff

We exit and go back in so it shuffles tge board to get a better board we are not crazy im on level 2833 and some are on level 5000 and 6000 so yes if ur new u probably wouldnt understand but once u play a while u learn things and that was one of rhe ways we could reset or shuffle the biard but now they want us to lose a life when we didnt even make a move its atupid rhey are always "fixing" things that dont need fixed they are only trying to benefit themselves they dont care about their players its all about the all mighty dollar

MyBurba

I'm new so it doesn't make sense why anyone would need to enter and then exit a level without beginning it. U original players must have switched so many gems that u lost ur mind.

TheLastAvenger

Timhung said:

Please release 1 episode every week.
Actually a lot of levels is not very good. (I mean the quality)

Totally agree with this. It seems like they rush to make 45 levels every week, and it feels like not much thought has been put in some of the levels so King should reconsider this.

And yes, this 'fix' has happened to me today. Boo to you King

SweetTooth0

I’m actually a little unsure if this is really as bad as I first thought and most seem to be making out. Yes it’s odd that this “fix” has come about so late but I’ll be honest and say it was a bit of a cheat that I’d use to combine colour bombs with another booster, no skill or tactic involved there.

I found the time limited boosters a much more blatant money grabbing change which killed an actual tactic of collecting boosters to use at a later stage when needed more.

If I find myself stuck on a level for far too long now then maybe I will consider calling it a day but I wouldn’t be as hasty as others in giving up on the game completely. The game evolves sometimes for the better but mistakes will be made along the way, if King sees a big drop in players as a result of this change I’m sure they’ll act.

pistoff

This game is so frustrating have you people ever heard if it aint broke don't fix it??? Idk why u always have to mess with stuff we should be allowed to reset the board ....i logged in today and your powers that be had stripped me of all my booster bot or seasonal stock iij ngs whatever they are now AND NOW I CANT BACK OUT UNLESS I WANT TO LOSE A LIFE????? This is s complete nonsense!! I will stop buting boosters and gold bars and would hope that other players stop as well....rediculous!!!

sarasmiles13

What a bunch of BS!! If I’m not allowed to reset the board anymore then I’ll simply stop playing. Resetting the board is a STRATEGY and is not cheating or an issue that has to be fixed. Since you removed that ability, it’s only NOW become an issue that absolutely needs to be undone. Quit being greedy! Super disappointed in the king corporation for allowing this. It’s clear that NONE of the players are happy about this...

SagaR

mercerik said:

@Pounawea

Can you please change the Title of this Thread to
Heads-up On New Candy Crush Saga Game Change:
Resetting The Board Will Cost You A Life
to spread this news to members keeping them informed
of this Trending Topic? This will minimize new
Plea For Help Postings. I am sure this place will be
flooded with angry people. Don't you agree?

Fully agree with this; an excellent suggestion. The title of this thread needs to be urgently changed so that it correctly reflects what this "fix" (which in fact is not a fix at all) is about. As it is now, the affected players do not find this thread, and so we have a lot of newly posted threads concerning the change. Many people are surprised and angry; they had no idea this change was coming.

mercerik

MightyWolf said:

It affects me and now I'm stuck on my level forever...

@MightyWolf

If you only knew how long I have been stuck. I lost my boosters! I lost gift of lives! It is infuriating!

lulz

They don't care. They want more money.

SRQPat

I agree. It sucks. This game becomes less and less fun. Why ruin what was once good. My gold bars disappeared suddenly and no one could tell me why.

MadCrusher

CCS is actually the only game I play on my mobile. Level 3500 passed and a solid amount of money spent in the last few years.

Like many others on this thread, I only registered to say how this „fix“ bothers me and I will stop playing, too.

I‘m sad. But the only reason I see behind this, is to collect more money from the players in making the game harder.

When starting CCS there is a subline that says „Relax... and play Candy“ (at least in German). Hard to do these days. Goodbye CCS, it was fun while it lasted!

[Deleted User]

It affects me and now I'm stuck on my level forever...

@mercerik

mercerik

This change is now in effect, at least for me. I noticed some of you already had
this last night. I guess it depends on the Time Zone.

Here is the ScreenShot of my Game when I tried to reset:

dank312

Like many who have commented, after completing 5559 levels, and buying various rewards, I’m done with playing Candy Crush. So long Candy Crush.

[Deleted User]

That's how i feel today... 🔥

[Deleted User]

I'm agree with you and I'm very angry now about that situation!

@merecrik

mercerik

@Pounawea

Can you please change the Title of this Thread to
Heads-up On New Candy Crush Saga Game Change:
Resetting The Board Will Cost You A Life
to spread this news to members keeping them informed
of this Trending Topic? This will minimize new
Plea For Help Postings. I am sure this place will be
flooded with angry people. Don't you agree?

Deryck

@Pounawea I have a little more insight on this topic since the "fix' most have indicated in their screenshots had already affected my one game account since the very beginning. When I say the very beginning, that'd be since earlier this spring when I downloaded the Win10 app version.

To be honest, I have this community to thank for letting me know this "issue" had been in the game; I learned about it here. But when I tried it out, it indeed worked in the one account. 👍 The other account, however, gave the same display message others have posted in screenshots now. 👎

I can say not having the ability to shuffle the board without losing a life is not that big a deal, but my gameplay doesn't reflect it. I played far more frequently on the account that had the ability, getting to level 1769 and collecting the most Sugar Stars there.

The other account, which never had the ability, I play less - only at L1704 - and have few Sugar Stars collected there.

So as others here have confirmed, I too was more engaged with the game when having the ability to shuffle the board.

Now that I've lost the ability altogether, it remains to be seen how engaged I am with CCS..

pepsilover

Ella_T said:

Yep. This will definitely cut down on me playing.

Same, such an unnecessary and boring feature to add tbh

Comments

cittycat

pistoff

MyBurba

I'm new so it doesn't make sense why anyone would need to enter and then exit a level without beginning it. U original players must have switched so many gems that u lost ur mind.

TheLastAvenger

Timhung said:

Please release 1 episode every week.
Actually a lot of levels is not very good. (I mean the quality)

SweetTooth0

I found the time limited boosters a much more blatant money grabbing change which killed an actual tactic of collecting boosters to use at a later stage when needed more.

pistoff

sarasmiles13

SagaR

mercerik said:

@Pounawea

Can you please change the Title of this Thread to
Heads-up On New Candy Crush Saga Game Change:
Resetting The Board Will Cost You A Life
to spread this news to members keeping them informed
of this Trending Topic? This will minimize new
Plea For Help Postings. I am sure this place will be
flooded with angry people. Don't you agree?

mercerik

MightyWolf said:

It affects me and now I'm stuck on my level forever...

@MightyWolf

If you only knew how long I have been stuck. I lost my boosters! I lost gift of lives! It is infuriating!

lulz

They don't care. They want more money.

SRQPat

I agree. It sucks. This game becomes less and less fun. Why ruin what was once good. My gold bars disappeared suddenly and no one could tell me why.

MadCrusher

[Deleted User]

It affects me and now I'm stuck on my level forever...

@mercerik

mercerik

This change is now in effect, at least for me. I noticed some of you already had
this last night. I guess it depends on the Time Zone.

Here is the ScreenShot of my Game when I tried to reset:

dank312

Like many who have commented, after completing 5559 levels, and buying various rewards, I’m done with playing Candy Crush. So long Candy Crush.

[Deleted User]

That's how i feel today... 🔥

[Deleted User]

I'm agree with you and I'm very angry now about that situation!

Ella_T said:

Yep. This will definitely cut down on me playing.

Same, such an unnecessary and boring feature to add tbh

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Delete my game
would like to delete my current game. Would like to start fresh start again.
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Will I get back all the gold bars i spent to win the music challenge I didn't get the reward for?
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🎁✨ Candy Unwrapped is here! ✨🎁
Your 2025 Candy Crush Saga year has officially been unwrapped 🙌 Starting today, you’ll see the special Candy Unwrapped widget in your Saga map. Tap the Unwrapped widget to open your own year in review and enjoy a fun look back at the levels you crushed, the candies you matched and the little victories that made your year…

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.