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I lost my fun events/trophy icon

PatygzPatygz Posts: 12 Level 2
Hi! I have the same problem!!! Since I updated the app and logging in again with my account my fun events icon disappeared and even though that I play  and pass levels I cannot recover it. I already logged out, I turned off the iPhone, and turned on again and nothing changes, I don't want to delete cache because I don't want to lose the boosters that I've won playing for years.

PLEASE HELP MEEE!!!  Candy crush is funnier because of its missions, built a robot or space dash, the games in which the one who collect the mayor bombs or color candies wins, when Rami appears, or the fantastic 5 contest.

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 11,233 Superstar
    edited November 2019
    Hi @Patygz
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    I didn't get any problems about the trophy right now. At some point as you log into the game, the feature will not come back, just keep playing for a few levels.  Don't be discouraged, be patient, hopefully it will be in your game soon.😉
    However, if there is no problem with the Fun event, if you do not have Fun event in the game, check out the troubleshooting below.
    Check App Update > Log out Game > Restart Device > Open Gme & Log in.
    Let me know.


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  • Anetta23Anetta23 Posts: 16 Level 2
    Hi!
    I have the same problem. I tried it with Internet Explorer, Firefox and chrome. But it did not work. I deleted the cache also, but nothing....
  • Sukanta_BiswasSukanta_Biswas Posts: 11,233 Superstar
    Right now King is working on adding something new to the game, so you may be experiencing some issues. Occasionally your game will not connect to the server or some features may be missing. This is an involuntary temporary issue, but you do not need to have a troubleshooting check. I hope the King completes this task very soon.
    I beg of you to be patient.🙏



    🎖️🎖️ Candy crush Saga Milestone badges & chance to win Gold bars. 🎖️🎖️
    Badge1000  Badge2000.

  • PatygzPatygz Posts: 12 Level 2
    Hi @Patygz
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    I didn't get any problems about the trophy right now. At some point as you log into the game, the feature will not come back, just keep playing for a few levels.  Don't be discouraged, be patient, hopefully it will be in your game soon.😉
    However, if there is no problem with the Fun event, if you do not have Fun event in the game, check out the troubleshooting below.
    Check App Update > Log out Game > Restart Device > Open Gme & Log in.
    Let me know.
    I did everything you suggest, I  played many past levels, and also win new levels, but no matter what, my Fun event icon, didn't appear... Please help me, I want it back, it make the game funnier =( 
  • Sukanta_BiswasSukanta_Biswas Posts: 11,233 Superstar
    Hi @Patygz
    What Device you're using for this game ?


    🎖️🎖️ Candy crush Saga Milestone badges & chance to win Gold bars. 🎖️🎖️
    Badge1000  Badge2000.

  • PatygzPatygz Posts: 12 Level 2
    Hi @Patygz
    What Device you're using for this game ?
    iPhone 6s and I have the latest update
  • PatygzPatygz Posts: 12 Level 2
    sooo? how can I fix this?
  • Sukanta_BiswasSukanta_Biswas Posts: 11,233 Superstar
    Patygz said:
    sooo? how can I fix this?
    Hi @Patygz
    As soon as you log in the game will not get the trophy icon in the game, it will return to the game by playing a few levels. Please do this step > Log out game > Restart device > Open game & Log in.
    Let me know.


    🎖️🎖️ Candy crush Saga Milestone badges & chance to win Gold bars. 🎖️🎖️
    Badge1000  Badge2000.

  • PatygzPatygz Posts: 12 Level 2
    Patygz said:
    sooo? how can I fix this?
    Hi @Patygz
    As soon as you log in the game will not get the trophy icon in the game, it will return to the game by playing a few levels. Please do this step > Log out game > Restart device > Open game & Log in.
    Let me know.
    No, once again it did´t work, and I tried a lot =( please let me know if I can do something else I really miss the way I played before =(  
  • Sukanta_BiswasSukanta_Biswas Posts: 11,233 Superstar
    Patygz said:
    Patygz said:
    sooo? how can I fix this?
    Hi @Patygz
    As soon as you log in the game will not get the trophy icon in the game, it will return to the game by playing a few levels. Please do this step > Log out game > Restart device > Open game & Log in.
    Let me know.
    No, once again it did´t work, and I tried a lot =( please let me know if I can do something else I really miss the way I played before =(  
    What device you're using for this game?


    🎖️🎖️ Candy crush Saga Milestone badges & chance to win Gold bars. 🎖️🎖️
    Badge1000  Badge2000.

  • PatygzPatygz Posts: 12 Level 2
    Patygz said:
    Patygz said:
    sooo? how can I fix this?
    Hi @Patygz
    As soon as you log in the game will not get the trophy icon in the game, it will return to the game by playing a few levels. Please do this step > Log out game > Restart device > Open game & Log in.
    Let me know.
    No, once again it did´t work, and I tried a lot =( please let me know if I can do something else I really miss the way I played before =(  
    What device you're using for this game?
    An iPhone 6s and the I have the latest version of candy crush
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