Candy Crush Saga

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No longer able to exit an unstarted board without losing lives - Information and feedback

Dear community,

I'd like to share with you some information in regards to a god old known issue of the game:

as you may be aware, when we access a level, we don't use any move and we exit the level without playing it, we don't lose any life.

This behaviour was not intended since the very beginning and very soon, this issue is going to be fixed.

That means that, once it's fixed, if we access a level to check it out, we don't do anything and we decide to exit the level to go back to the map, we will be losing a life.

Thank you very much for your understanding 🙂

Have a delicious day and let's keep crushing!

Welcome! 👋

Comments

curlyfried

Pounawea said:

I would also like to confirm that, for now, there are no plans to undo this change in the game.

Attention players: This is ALL you need to know. I won't EVER give another dime of my money to this company.

*Edit: sharing a personal opinion

Pounawea

Dear community,

First of all, thank you very much to all you for coming by and sharing your opinion with us and a warm welcome to the forum to all newcomers. 🙂

I wanted to let you know that your feedback has been shared with the Studio and we will be having more conversations around this change in the game during this and the upcoming weeks. Also, I've changed the title of this topic (thank you very much for the suggestion!) and pinned it as an announcement.

I would also like to confirm that, for now, there are no plans to undo this change in the game. However, due to your feedback, the Studio will be looking into this, we acknowledge the want to be able to preview the levels and will be looking into different ways on how we could incorporate that into the game.

With that being said, I cannot promise that something will definitely come into the game nor I can give you an estimated date, but I'll certainly keep the conversation going with the Studio so they know what's the community opinion.

Last but not least, an open question: Can you think of a different way for us to preview levels in the game?
If yes, please share it with us here and I'll be taking it to the Studio! Let's discuss together ideas and options that could be implemented to the game in the future!

Once again, I'd like to thank every one and each of you for sharing your feedback with the community. Please, keep it coming!

Have a delicious day 🙂

[Deleted User]

Ok @Pounawea it's Monday so happy Monday and have a great day and so... are you going to bring everything back to normal?

Abhishekvrana20

JethrinaBodina said:

Abhishekvrana20 said:

I've been facing a new issue since latest update. I'm not able to go back if I'm not moving/playing a level without losing a life but now it's not working, even if I'm not playing that level and exiting from it I've to sacrifice a life. Is it going to resolve or not?

Have you bothered to read a single one of the 21 pages of comments??? No! It's not going to resolve, it was TAKEN ON PURPOSE under the guise of being an "issue" that needed to be FIXED. They destroyed the game for everyone to try to force the purchase of gold and boosters. Good grief.

No, I didn't that's too lengthy. Thanks for the information.

WatchMEcRush21

I have not been able to view ads on my device for quite some time in recent years. Thanks for the update about those ads. I remember a bunch of random startup companies as well that created some weird epoxy countertops for example. I’m not sure if they are still around or not.

I also realized that Activision Blizzard should have the rights to CC since 2016. I have already utilized the Contact Us on this discussion board and waiting for response back. Will update if King ever responds back...

JethrinaBodina

Abhishekvrana20 said:

I've been facing a new issue since latest update. I'm not able to go back if I'm not moving/playing a level without losing a life but now it's not working, even if I'm not playing that level and exiting from it I've to sacrifice a life. Is it going to resolve or not?

Have you bothered to read a single one of the 21 pages of comments??? No! It's not going to resolve, it was TAKEN ON PURPOSE under the guise of being an "issue" that needed to be FIXED. They destroyed the game for everyone to try to force the purchase of gold and boosters. Good grief.

Femke_van_Barneveld

Big changing for this bad game???? I'm done! I think for King want all about for a money. And i’m on stupid level 2598 is impossible to pass for a year!!!! I'll delete this app!

Abhishekvrana20

I've been facing a new issue since latest update. I'm not able to go back if I'm not moving/playing a level without losing a life but now it's not working, even if I'm not playing that level and exiting from it I've to sacrifice a life. Is it going to resolve or not?

JethrinaBodina

ldmc said:

Some of the sponsors we can contact are Pampers, Groupon, Ancestry Health, Rooms2Go...is Nissan a sponsor? Who remembers more of the ads? We can request that they stop buying commercial time until it’s fixed BACK.
They will probably ban me for suggesting it but it’s the only way I can think of to get their attention. Besides, I only joined this site to see what was happening.

Thanks for the info. I'll be writing an email today to each is them. I hope more will do it as well. They'd have to actually give a $h*t to ban you, so I'm pretty sure you're okay, lol

mpkbhicks

Resetting the board should not lose a life. Most of the time you can only “win” with a lucky board, which was a unicorn anyway. Now that King has “fixed” this issue, there is NO lucky boards. King has made almost every board I’ve started, reshuffle until I lose a life. Down to 8 gold bars from 35, not paying for any replacements. Merry Christmas King, lost another fan.

chilicharlie

With this new “fix” this game just got really boring. I’m sure it is intended to make people buy boosters but this is a bad move.

tdiaz

Joined this community today for the sole purpose of agreeing with everyone here about how this recent “fix” is probably what will finally get me to lose interest in this game. I was just talking to a friend of mine the other day about how I love to play because it helps me “de-stress”. Well I no longer feel that way with this recent change. It’s boring and unsatisfying now. I’ll give it some time but if it stays this way I think I’m done. You know how sometimes the powers that be create changes in your life that you are unable to create for yourself? This may be one of those times. Maybe I’m meant to find healthier ways to de-stress!

TurboTim66

Still no reply from the greedy B$td$ - how long will it take to get it I wonder.
Just in case you think I still play King, No. I check in, get the free stuff, spin the wheel, start a game and back out.
If it says lose a life instead of just resetting like it used to, I quit the game.
I expect you to realize this moronic decision will lose you way more money than it will make you, and that you will apologize humbly when re-instating this feature. Thats what I expect for now.
But if this stays as it is, or if you indicate you will not change it back, no problem deleting your app altogether after 7 years. I won't support this kind of bold faced greed for anyone.
I started again on Family Guy... not the same, but now is less frustrating than CCS.
Clock is ticking, will this be the single biggest gaming collapse of all time?
EDIT* PS. Notice how many people have never been here, but bothered to join to tell you how stupid this decision was? Marketing stats... how many do for how many that don't bother to tell you that is it for them. Best you act quickly king

andyrite

This “fix” will likely be the end of playing cc for me. That functionality is the only thing that allows us to make use of our boosters. Kind of a head scratcher why after all this time they have decided to call this a fix rather than the feature it’s been all along. Well, we’ll see how it goes. If i start being stuck on levels for weeks that’ll do it for me.

To all of you that buy boosters and gold.....you are nuts to keep doing it. Probably hitting them in the pocketbook is the only thing that might get them to re”fix” this feature.

Alshaima

Me as many don't find it fun or relaxing to play any more .. bye candy crush

thefixisinonfixes

I think this is a truly awful "fix" to a problem that didn't exist for anyone other than the accountants and top dogs at King. On the face of it, it's a blatant money grab against players desperate to pass difficult levels. I'm on level 5350 and I can assure you that some levels are IMPOSSIBLE to pass without at least one booster coupled with a lucky board. Now we can't reshuffle for a lucky board without losing a life and any used booster. I believe this will backfire, King, because people will NOT buy boosters and lives once they realize they will lose the items they purchased if attempting to get a lucky board + boosters on the impossible levels. I'm guessing you will see a decline in in-app sales rather than the expected bump. Not to mention the bad reviews you will surely get after this latest slap in the face to your faithful players. Candy Crush is a time suck anyway, albeit an entertaining one. But now that I cannot shuffle boards, the enjoyment factor plummeted. Now it's frustrating and I for one will never even think of spending money on something I don't enjoy. So good luck, King. I doubt this cash grab will play out the way you think it will. Oh, and having your moderator repeatedly call this a "fix" to a "known issue" is beyond the pale insulting to our intelligence. Shows what you think of those who line your pockets.

ldmc

Some of the sponsors we can contact are Pampers, Groupon, Ancestry Health, Rooms2Go...is Nissan a sponsor? Who remembers more of the ads? We can request that they stop buying commercial time until it’s fixed BACK.

They will probably ban me for suggesting it but it’s the only way I can think of to get their attention. Besides, I only joined this site to see what was happening.

CarynVB

Is anyone even listening to us? Has there been any feedback from King at all? If someone can list links to their sponsors, I’d be happy to educate them that not everything is a money grab. Candy Crush has been an escape for me personally. My little guilty pleasure in a complicated world of pressure and anxiety. Ever hear of paying it forward? Look it up. Do a solid for your fans who have supported you from the beginning.

rondae78

After a year and over 2000 levels played. I won't be spending another dime until they change this. It's a really dumb idea to make changes like this. The levels are difficult enough. I think this greedy decision will backfire.

MrNoh

Methinks the dev team needs to get a dictionary, because they apparently don't know what "fixed" means.

Unless they're thinking of the surgical procedure for pets, anyway. That would kind of apply.

Comments

curlyfried

Pounawea said:

I would also like to confirm that, for now, there are no plans to undo this change in the game.

Attention players: This is ALL you need to know. I won't EVER give another dime of my money to this company.

*Edit: sharing a personal opinion

Pounawea

[Deleted User]

Ok @Pounawea it's Monday so happy Monday and have a great day and so... are you going to bring everything back to normal?

Abhishekvrana20

JethrinaBodina said:

Abhishekvrana20 said:

I've been facing a new issue since latest update. I'm not able to go back if I'm not moving/playing a level without losing a life but now it's not working, even if I'm not playing that level and exiting from it I've to sacrifice a life. Is it going to resolve or not?

Have you bothered to read a single one of the 21 pages of comments??? No! It's not going to resolve, it was TAKEN ON PURPOSE under the guise of being an "issue" that needed to be FIXED. They destroyed the game for everyone to try to force the purchase of gold and boosters. Good grief.

No, I didn't that's too lengthy. Thanks for the information.

WatchMEcRush21

JethrinaBodina

Abhishekvrana20 said:

I've been facing a new issue since latest update. I'm not able to go back if I'm not moving/playing a level without losing a life but now it's not working, even if I'm not playing that level and exiting from it I've to sacrifice a life. Is it going to resolve or not?

Femke_van_Barneveld

Big changing for this bad game???? I'm done! I think for King want all about for a money. And i’m on stupid level 2598 is impossible to pass for a year!!!! I'll delete this app!

Abhishekvrana20

JethrinaBodina

ldmc said:

Some of the sponsors we can contact are Pampers, Groupon, Ancestry Health, Rooms2Go...is Nissan a sponsor? Who remembers more of the ads? We can request that they stop buying commercial time until it’s fixed BACK.
They will probably ban me for suggesting it but it’s the only way I can think of to get their attention. Besides, I only joined this site to see what was happening.

Thanks for the info. I'll be writing an email today to each is them. I hope more will do it as well. They'd have to actually give a $h*t to ban you, so I'm pretty sure you're okay, lol

mpkbhicks

chilicharlie

With this new “fix” this game just got really boring. I’m sure it is intended to make people buy boosters but this is a bad move.

tdiaz

TurboTim66

andyrite

To all of you that buy boosters and gold.....you are nuts to keep doing it. Probably hitting them in the pocketbook is the only thing that might get them to re”fix” this feature.

Alshaima

Me as many don't find it fun or relaxing to play any more .. bye candy crush

thefixisinonfixes

ldmc

They will probably ban me for suggesting it but it’s the only way I can think of to get their attention. Besides, I only joined this site to see what was happening.

CarynVB

rondae78

MrNoh

Methinks the dev team needs to get a dictionary, because they apparently don't know what "fixed" means.

Unless they're thinking of the surgical procedure for pets, anyway. That would kind of apply.

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
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