No longer able to exit an unstarted board without losing lives - Information and feedback

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  • ElsaElsa Posts: 32,690 Community Hub Moderator
    xofxof said:

    I don’t fully agree with you, Elsa. 
    As no one official from King shows up of course it is the messenger to address as he has at least some sort of connection to the producers. What else would be left?
    only having some small discussion where nobody cares about? No!

    make the messengers be aware of the frustration, this is what we need. So he may pass it to King. Or you do. 

    If King puts in a game I was playing for years an essential “fix” that changes the most tactical influence we had when starting a game, and makes this all only some sort of one armed bandit dealing with random elements - that’s frustrating. 

    I do understand everybody who is mad and support all of them. 

    Change it back!

    That's cool that you don't agree with me!  You have a right to your opinion and I honor it.  Your words speak very well without any cursing or threats.  It's great to be able to express how you feel.  I have been a Superstar for approximately 4 years now and I have seen and read a lot.  My level of frustration is just as high as yours but I respect my title and just don't spew out venom, and neither have you.  I have had to put up with months of "why do I have less moves than what I found online".  I can tell you that being a Superstar and working here as well as my Facebook group we were able to get the timed levels gone.  I think we've had 5 or 6 levels changed, as well.  I have seen the studio make some good changes in the past.  I have no more words right now except to say, it's ok to vent with respect.  I will continue to work with @Pounawea and will continue to listen to all of you.  And that's all that I want to say for now.


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  • Hey! Would you like to give us your opinion?

  • ElsaElsa Posts: 32,690 Community Hub Moderator
    ...
    Don't bother Elsa. Seriously - do you not get it? Welcoming people who only came here to tell you we're quitting because they loused the game up with ultimate greed and complete disrespect to loyal users of 6-7 years?

    What is not to get?

    Fix it or we leave. Restart levels, and go backwards to build up boosters. Its as simple as that - or your beloved platform will collapse.

    We still paid money each month doing this, now CCS get nothing at all, and multitudes leaving. Within a short time, this will collapse if they do not 'unfix'.

    Don't be fooled - the addicts will soon grow tired of propping you up, by then we the masses will be gone.

    Really - it is that simple. Take that back to the money hungry disrespectful absolute total fools who messed the game up, sooner than later. You've already lost so many it is scary.

    The delete option is far easier than continuously trying to get this through greedy thick skulls. Read the history of this one topic alone. 32 pages in how many days?

    You idiots. You cannot defend this stupidity - to try makes you look as dumb as they are. (respectfully)

    What do you think I am not getting?  @TurboTim66, you have been here in this community for how long?  I've been listening and reading complaints for how long?  Oh yes, 4 years as a Superstar plus another year prior to that.  Can I share something with you?  So many times in the past players came here threatening to quit.  Yet the data showed that the numbers never went down.  I found it hard to believe.  We are now up to 32 pages, should I take a count of how many have actually quit?  Ok, maybe this time you guys are really not playing this week but for everyone of you that chooses to walk away this week, a new player will join.  So I don't know how they collect their data but I was told many times that their data team always says that the numbers haven't gone done.  Yes, perhaps this time it will be the long time players who walk away, but for me, I am just cutting back.  Addicted or not, I can still enjoy the game when the levels are not insane.  I have never ever tried to reset a level because I didn't like it.  My brain never worked like that, just as it doesn't work like a lot of players who can look at the board to decide what my next move should be.  I see a possible 3 and go for it!  That is how my brain works.  I can tell you that most of the time I end the level half way through when I see that I won't be able to finish it.  I bet there are other players out there that do as I do but they just aren't coming here to express that.  I am! 

    I don't know if I can say this or not but if I were part of a team who created the game, a programmer, I might take a different approach but I am not a programmer nor am I a part of their team.  We have to wait and see if the team does something about this.  Thank you for expressing your thoughts here.



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  • lorieb4lorieb4 Posts: 21 Level 2
    The thing is that some of you players out there have been greedy as well.  Those of you at the top always putting the pressure on for new levels.  You finished all your levels and are hounding King for the next one.  So what did they do?  They made the levels playable but not winnable. I will be able to play level 5325 until the end of time and I’m pretty sure I will die on this hill.  I’m not willing to financially support King just because their coders are tired of developing new levels for greedy players.  Some of us were actually playing to win and now that isn’t possible so it’s just not any fun anymore.  King needs to rethink this punishment or they will lose big time.
  • laviniamiulaviniamiu Posts: 1 Newbie
    This game was working just fine...i don't know why you did this change...is no longer fun and i don't whant to use my boosters because i don't know if they  will help me at all... so i don't care to buy  them any  more... any way... like i said... it is not fun any more....it is actually very boring knowing that i will most  likely not pass  the level. 
  • DeepshikhaSharanDeepshikhaSharan Posts: 2,577 Level 5
    edited December 2019
    @Pounawea
    I think that an interesting suggestion would be that there should be a"Preview" button near the booster choosing page. Maybe it can be placed under the play button
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  • ElsaElsa Posts: 32,690 Community Hub Moderator
    This game was working just fine...i don't know why you did this change...is no longer fun and i don't whant to use my boosters because i don't know if they  will help me at all... so i don't care to buy  them any  more... any way... like i said... it is not fun any more....it is actually very boring knowing that i will most  likely not pass  the level. 

    Thanks for expressing your thoughts here. 

    Can I ask you and everyone here to please not use the word "you" when you write "I don't know why you did the change"? 

    @Pounawea and the Superstars are not the individuals who did this.  So please from this moment on can you say "I don't know why the studio did this change".  I know that you meant no harm to us but it hits my heart very deeply when I read "you" this and "you" that and I had nothing to do with these changes, nor has @Pounawea.


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  • xofxofxofxof Posts: 13 Level 2
    I don’t think a preview button will do it. What would it do? You preview that the location of your booster is bad and you would not use it. But still you would need to play this board and loose a life. 

    I really vote for having an active option to rebuild the board right at the start of each game. If you have this and you decide to leave, it is ok to loose a life and your booster. But at least you can reset the board and play if the booster is located very bad. 

    It would even be arguable that you limit the reset function to let’s say five times and then you have to play or loose life & booster. Even though this is also not as good as it had been. 
  • xofxofxofxof Posts: 13 Level 2
    And don’t even think about introducing a “reset board” booster. 
    ;-)

    :angry: 
  • AlanTuring101AlanTuring101 Posts: 4 Newbie
    @Elsa
    Instead of asking everyone to change their wording, maybe you should change your interpretation.
    So please from this moment on when you see "I don't know why you did this change" replace you with the studio.

    easier right?

    and please can we focus on the main issue here? which is that you did a change to a six+ years old game that no one asked for or complained about, and can only be justified as a shady way to force people into spending more money or quit the game out frustration

    "Candy Crush Saga: skip the frustration of the day
    " not anymore huh!
  • BadGooseBadGoose Posts: 1 Newbie
    edited December 2019
    I sadly tried to delete the game and reload it to "fix" the restart issue.  I learned that  "solution" removes all the power ups I had built up.  I lost about 100 of each.  Anyways I guess I should be happy that I am now free of this time suck.  5915 was my last level.  RIP "Me".
  • JethrinaBodinaJethrinaBodina Posts: 784 Level 5
    Elsa said:
    ...
    Don't bother Elsa. Seriously - do you not get it? Welcoming people who only came here to tell you we're quitting because they loused the game up with ultimate greed and complete disrespect to loyal users of 6-7 years?

    What is not to get?

    Fix it or we leave. Restart levels, and go backwards to build up boosters. Its as simple as that - or your beloved platform will collapse.

    We still paid money each month doing this, now CCS get nothing at all, and multitudes leaving. Within a short time, this will collapse if they do not 'unfix'.

    Don't be fooled - the addicts will soon grow tired of propping you up, by then we the masses will be gone.

    Really - it is that simple. Take that back to the money hungry disrespectful absolute total fools who messed the game up, sooner than later. You've already lost so many it is scary.

    The delete option is far easier than continuously trying to get this through greedy thick skulls. Read the history of this one topic alone. 32 pages in how many days?

    You idiots. You cannot defend this stupidity - to try makes you look as dumb as they are. (respectfully)

    What do you think I am not getting?  @TurboTim66, you have been here in this community for how long?  I've been listening and reading complaints for how long?  Oh yes, 4 years as a Superstar plus another year prior to that.  Can I share something with you?  So many times in the past players came here threatening to quit.  Yet the data showed that the numbers never went down.  I found it hard to believe.  We are now up to 32 pages, should I take a count of how many have actually quit?  Ok, maybe this time you guys are really not playing this week but for everyone of you that chooses to walk away this week, a new player will join.  So I don't know how they collect their data but I was told many times that their data team always says that the numbers haven't gone done.  Yes, perhaps this time it will be the long time players who walk away, but for me, I am just cutting back.  Addicted or not, I can still enjoy the game when the levels are not insane.  I have never ever tried to reset a level because I didn't like it.  My brain never worked like that, just as it doesn't work like a lot of players who can look at the board to decide what my next move should be.  I see a possible 3 and go for it!  That is how my brain works.  I can tell you that most of the time I end the level half way through when I see that I won't be able to finish it.  I bet there are other players out there that do as I do but they just aren't coming here to express that.  I am! 

    I don't know if I can say this or not but if I were part of a team who created the game, a programmer, I might take a different approach but I am not a programmer nor am I a part of their team.  We have to wait and see if the team does something about this.  Thank you for expressing your thoughts here.

    Don't shoot the messenger & Get over it....??

    It's completely understandable that saying "you" in the comments may feel like a personal attack to the "superstars" when, in fact, it's not and you know it. It's just easier to say then "the developers and King". However, the words USED my the messenger invoked the assumption of ownership. He said "WE would rather you buy gold and boosters". 

    You said that the numbers of players never really takes a hit when the going gets tough and the loyal get going instead of going through the frustration of trying to beat ridiculously difficult levels. That may be true, but that's not the real point. The players that could were already spending money and now they are NOT. The more people come to the discussion to see why they can't reset, the more people spread the word, the greater the impact. 

    I haven't been playing for years, I stopped because it was so difficult and was no fun. Friends Saga is way harder than necessary as well. I loved it until the day came that I had spent days trying to beat a level that wasn't even in the 1000's. I recently opened CCS again and was thrilled to see the ability to get boosters by watching video ads. I have been playing every day since. Now these videos are also gone. 
    The maddening part about that is the fact that no too players have the same game opportunities to win races, spin for extra moves, watch ads, or even build the Booster Bot. My Mom had no videos on her tablet but did on her phone. I had them on both. She has never laid eyes on Booster Bot or Tiffi's holiday boosters. That is simply not fair.
    It's also not fair for you to have contests to beat high scores when the Windows platform gives those players such a HUGE advantage over mobile players. They are able to score in the tens of millions while mobile players are lucky to just get into the low millions. 
    I didn't even know until a few weeks ago that you could back out of a level. As soon as I started using it and told friends, it was removed. 
    Someone made a valid point, though. Many of us go back to play lower levels to earn sugar drops and stars, etc. It's not like we can memorize the ones we want to play, so it's helpful to be able to leave a level that is not one that we want to use towards our goal. There are also times when we choose one accidentally, or forget to turn off the booster selection and want to go back to unselect it to save it. Not losing the boosters that are hard enough to obtain isn't too much to ask. Players are either rewarded with them or purchase them with hard-earned gold bars or hard-earned actual MONEY. Stealing them by burying them in useless spots on the board and when players back out is uncalled for and needs to change. Players are willing to sacrifice a life to back out and that should be good enough for King.
    Players HATE the timed boosters. Nine times out of ten they're awarded when they can't be used and the timers start anyway. THAT can also be changed to at least wait to turn on the timer when they are on a level that has it in the booster selections. Starting the timer when it's claimed is also basically stealing hard-earned rewards. What good is TEN minutes with a booster that isn't part of the level you're stuck on for days? Players are FORCED to claim them even though they're out of lives too, instead of being able to wait until they have the ability to play. That is by design as well, you try to force players to buy lives just to use the timed booster.
    I don't think players are asking for too much and King needs to hear them and unfix what they've actually broken. Those that pay to play will continue to do so and those that can't afford to pay will not be forced into doing so because they still can't afford to spend money on things that actually don't even exist in the real world. They will, however, spend money on things they see in the ads and taking those away was a HUGE mistake. Players are taking this mistake to the sponsors of those ads to let them know that they aren't getting what they paid for with King. On that note, King is also losing the "click to shop" revenue they most likely earn for running the ads. To compensate for taking the ads they've chosen to take even more from the players. 
    Bottom line is that it was a poorly executed plan that will hopefully backfire sooner than later. Lying to players by telling them it was an unintended part of the game is insulting and asking them how they would fix the reset problem is simply a lame attempt to give them something else to think about so they'll stop bitching about the reset removal.

    The End

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  • ApeyDawnApeyDawn Posts: 1 Newbie
    I would also like to confirm that, for now, there are no plans to undo this change in the game. 

    All I needed to know. You'll never get another dime from me either. This is absolute nonsense. Not only previewing the board, but if we accidentally open a level we've previously beaten and want to exit we lose a life and booster that we likely paid for!

    Shame on you. Your customer service is a joke. 
  • eckyjoeckyjo Posts: 1 Newbie
    Just wanted to say thanks. I have spent hundreds, if not more, on boosters and gold bars. This change has made it easy for me to stop and has forced me to explore different games. I will never spend anoth
  • emdijkemdijk Posts: 1 Newbie
     After the so called “fix” ,  boosters are completely useless since you are not able to combine them the way you want to without losing a life or in some cases all your lives.
  • wwitchwwitch Posts: 1 Newbie
    I've played the game for years and because of this 'fix' it takes so long to complete an episode that I'm gonna have to leave.....coz I ain't go no time for that!!!! >:)
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