Bonus spin

DuffyMeatball · November 2019

Bonus spin at end of game, wheel cannot be stopped. No button available and says loading. I have already restarted phone. No change

Sukanta_Biswas · November 2019

Hi @DuffyMeatball
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

We are experiencing some issues while connecting to the game to the server and this is probably because your game is not connected to the server.You should try to reconnect after a while because this is a temporary problem.
You can try to check App update > Log out game > Restart device > Open game & Log in but Don't Uninstall game.

DuffyMeatball · December 2019

The issue continues. The response made no sense. I have no ability to log out of the game anywhere that I can find. And if I am not connected to the server why does the other spin prior to starting the game work and how is it still managing to track my progress??

Euphonist · December 2019

I have exactly the same problem!

Sukanta_Biswas · December 2019

Euphonist said:

I have exactly the same problem!

The problem is under investigation. 😉

DuffyMeatball · February 2020

Clearly it is not a temporary problem. Three months later nothing has been fixed. Bonus spins still won’t stop. Still cannot login into game properly and there is no log out option.

Sukanta_Biswas · February 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/597723#Comment_597723

Please contact our Player Support here.

DuffyMeatball · March 2020

Another month has passed and still no resolution!

Bonus spin

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