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Hello again Lucy, Very Sorry! I was not able to check your post all day yesterday!!LucyE said:Hey, I was just playing with my 5 normal lives. In doing so, I acquired 2hrs color bomb, 1hr striped/exploding candies and 15min fish. So I figured this was a good time to try another stored life.....it didn't work. I went to the mail icon clicked that then clicked in the box, a green check mark appeared, I clicked accept, another check mark appeared over the whole box and it shaded out. I closed it and my lives were still 0. So I'd lost another life. Down to 4 from 8 and never got to use any. This wasn't a problem before; only since the game update about 2 weeks ago. Also, I do not play thru FB, I'm on my laptop and installed the game thru the Microsoft store. I really appreciate you trying to figure this out for me because I'm still trying to figure my way around the community and all. I'm normally a game console gamer but that's too expensive now so I've turned back to PC gaming....back to basics!