Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
❄ Candy Holiday Season ❄ - More info HERE
🏆 Winter Cup - Win a year’s supply of Gold Bars (100 every month) - More info HERE
❄ Candy Holiday Season ❄ - More info HERE
🏆 Winter Cup - Win a year’s supply of Gold Bars (100 every month) - More info HERE
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
The Cosmic Climb event is here! Let us know what you think
Comments
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how often does the cosmic climb come out or is it a one time thing?1
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I was wondering this too. 😕MataiceAlison said:how often does the cosmic climb come out or is it a one time thing?0 -
Oopsie
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I was wondering the same thing.. I got a message to go to the website to start customizing a character and the site was down0
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8
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Since I do not own nor have access to a mobile device, I played this game on the Win10 app on my computer. I invested a great deal of time, stored boosters, and saved gold bars. And now I am getting this message, which appears even worse than the "site offline" message mobile users are getting. @Pounawea , please instruct us how to gain access to our prize using the same device we used to play the event.
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My mobile device will not load the site where I can customize my character, and now I'm hearing that it is not even accessible from a computer (wasted my time trying to get it on my Win10 PC). I've used at least 100 boosters in total to win this event, not to mention a great deal of extra time (of which many others have done). I hope, and really expect from such a developed company, that this will be fixed for all the players who won this special contest.1
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Hi, I also have been getting this for 2- 3 weeks in windows 10.SuzyFuller said:Since I do not own nor have access to a mobile device, I played this game on the Win10 app on my computer. I invested a great deal of time, stored boosters, and saved gold bars. And now I am getting this message, which appears even worse than the "site offline" message mobile users are getting. @Pounawea , please instruct us how to gain access to our prize using the same device we used to play the event.
Kind regards
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The design is working for mobile devices now. I just completed mine. Hopefully they will soon have it fixed for PC users.
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@SuzyFuller As someone who didn't even participate in the event, I'm infuriated for you. Now the game discriminates who receives what prize. "Mobile only! Make sure you're using a mobile device" No unclearness there!
All the more reason why consistency is so valued among players.1
