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Dsiplay change

horsemate
horsemate Posts: 6

Level 1
in Support
Hi, my candy crush has gone back to an old display which I haven't seen for a long time. I can no longer accept lives from friends as there is nowhere to retrieve them. I haven't done anything different, it just happened one day. I suspect it may be flash related? Any suggestions please?

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hi @horsemate
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit here.
    What device you're using for this game?
    Let me know.
  • horsemate
    horsemate Posts: 6

    Level 1


    This is what I get. I am using a dell laptop, I don't use it on a mobile device at all.
  • JethrinaBodina
    JethrinaBodina Posts: 784
    wow... That's kinda cool, but not in a good way, I guess. Can you play at all? I would sign ask the way out, clear your internet memory cache, cookies, etc first, then turn off your laptop for a few minutes and then restart. They aren't as smart as you might think! Things could have gotten wonky for no good reason and those are always the best first steps to take for ANY device's weird behavior.

  • horsemate
    horsemate Posts: 6

    Level 1
    Oops, wrong image! I am having problems with pet rescue too! This is candy crush

  • horsemate
    horsemate Posts: 6

    Level 1
    I have cleared all cookies etc but still not working. I uninstalled the game but when I go to install it again I am still getting the same old display. Maybe I will just have to stop playing :( 

Hey! Would you like to give us your opinion?

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