Dsiplay change

horsemate · December 2019

Hi, my candy crush has gone back to an old display which I haven't seen for a long time. I can no longer accept lives from friends as there is nowhere to retrieve them. I haven't done anything different, it just happened one day. I suspect it may be flash related? Any suggestions please?

Sukanta_Biswas · December 2019

Hi @horsemate
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit here.

What device you're using for this game?
Let me know.

horsemate · December 2019

Image: https://us.v-cdn.net/6030983/uploads/editor/hg/ps7kf03uwuhy.png

This is what I get. I am using a dell laptop, I don't use it on a mobile device at all.

JethrinaBodina · December 2019

wow... That's kinda cool, but not in a good way, I guess. Can you play at all? I would sign ask the way out, clear your internet memory cache, cookies, etc first, then turn off your laptop for a few minutes and then restart. They aren't as smart as you might think! Things could have gotten wonky for no good reason and those are always the best first steps to take for ANY device's weird behavior.

horsemate · December 2019

Oops, wrong image! I am having problems with pet rescue too! This is candy crush

horsemate · December 2019

I have cleared all cookies etc but still not working. I uninstalled the game but when I go to install it again I am still getting the same old display. Maybe I will just have to stop playing

Dsiplay change

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