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No longer able to exit an unstarted board without losing lives - Information and feedback

Dear community,

I'd like to share with you some information in regards to a god old known issue of the game:

as you may be aware, when we access a level, we don't use any move and we exit the level without playing it, we don't lose any life.

This behaviour was not intended since the very beginning and very soon, this issue is going to be fixed.

That means that, once it's fixed, if we access a level to check it out, we don't do anything and we decide to exit the level to go back to the map, we will be losing a life.

Thank you very much for your understanding 🙂

Have a delicious day and let's keep crushing!

Welcome! 👋

Comments

mercerik

MataiceAlison said:

Tinaharr said:

I have been playing candy crush for a long time. I see a lot of people win shirts and other prizes how do they do it. I have never won anything

i also wonder, may those guys you see work in the studio 😔
have ever won a king swag package in August wen CCS was celebrating 5000 levels but didn't receive it yet I was very excited to the point that I was determined to pay for the shipping cost , 2 months later when I contacted the community Manager by then it was @Jelly_Jenny she told me that my package was abadoned and instead gave me 50Goldbars..

Hi there, @MataiceAlison !

That was interesting! Now, I am beginning to wonder if there were really prizes for the contests they recently presented and sent to players from inside the game thru Survey Monkey. I wasted my time putting up videos for these 2 recent ones. Unfortunately, the only prize that I got was a Tiffi Digital Sketch that I can make myself as well. Whoopee dooI What a prize! I was obviously fooled into believing that their intentions were real and honest to goodness.😠 I've been had! 😞😞😞 Anyway, I used this sketch to relay my message in one of my comments here. This was also the reason why a member mistakenly accused me of working for King. I guess that was a curse.

mercerik

LuckyMe1189 said:

The thread has been closed??? Really???

Hi there, @LuckyMe1189 !

When did that happen? Right now, it is open. If you see this happen again, please take a ScreenShot at the very bottom of the Thread.

Thanks!

LuckyMe1189

The thread has been closed??? Really???

nids

Thanks for the fix which was definitely needed. Time to get back to work now instead of wasting on crushing candies. Will see you after few months when the game is broken again.

dammitkera

In my personal opinion. This is just a way to ensure we spend money on more boosters and lives. Y’all won’t be getting a dime for me. There’s a never ending amount of levels so I’m in no rush to complete them. Take my advice log in get your daily spin and gift. Lose your first life on purpose so the life clock counts down immediately. Play until your out of lives. Then switch apps. I play toon blast and free cell. Remember people there’s no rush and no need to buy anything. Just stock up on the free boosters they give you. When you feel the need to buy something switch apps.

dammitkera

Pounawea said:

Dear community,

First of all, thank you very much to all you for coming by and sharing your opinion with us and a warm welcome to the forum to all newcomers. 🙂

I wanted to let you know that your feedback has been shared with the Studio and we will be having more conversations around this change in the game during this and the upcoming weeks. Also, I've changed the title of this topic (thank you very much for the suggestion!) and pinned it as an announcement.

I would also like to confirm that, for now, there are no plans to undo this change in the game. However, due to your feedback, the Studio will be looking into this, we acknowledge the want to be able to preview the levels and will be looking into different ways on how we could incorporate that into the game.

With that being said, I cannot promise that something will definitely come into the game nor I can give you an estimated date, but I'll certainly keep the conversation going with the Studio so they know what's the community opinion.

Last but not least, an open question: Can you think of a different way for us to preview levels in the game?
If yes, please share it with us here and I'll be taking it to the Studio! Let's discuss together ideas and options that could be implemented to the game in the future!

Once again, I'd like to thank every one and each of you for sharing your feedback with the community. Please, keep it coming!

Have a delicious day 🙂

ice_bk

พิมพ์ความคิดเห็นของคุณ

Kazza-3

King will probably drop their official “response” to this at the end of the day on Friday, right before the weekend, or right before they close for several days for the Christmas holiday.

Ella_T

Due to the abhorrent changes to this game, I no longer spend much time or spend money on this game. Y'all screwed the pooch on this latest update. Thanks for the cure to my candy crush addiction.

MataiceAlison

to be honest i have never spent any penny on the Candy crush saga game,
been playing for 3 years now and am at level 4135, guess that's why I move slowly!
but invest in alot of time.

MataiceAlison

WatchMEcRush21 said:

TurboTim66 said:

Well - I weakened last night and played the Jumanji 5 level challenge. Start to finish, first go, passed everything.

Started the next level - exited - no free reset - closed candy crush. That is the new strategy. Do not spend another cent, but pick up everything I can for free. If I cannot enjoy the game as you did for years on end, I will not spend another cent.

I work too hard for my money to just hand it over to lazy greedy bean counters when the game is no longer any fun. Stick it.

I'll just take your free stuff and wait. But not for much longer...

Hey Turbo,

Which platform are you playing CC on if you don’t mind telling? I haven’t seen this on my iPad but maybe it’s not up to date on the latest CC version. Seems like a pretty sweet deal....Another reason why CC needs to be consistent on all platforms. 😉👍

i use Android but never seen such a challenge

MataiceAlison

Tinaharr said:

I have been playing candy crush for a long time. I see a lot of people win shirts and other prizes how do they do it. I have never won anything

i also wonder, may those guys you see work in the studio 😔
have ever won a king swag package in August wen CCS was celebrating 5000 levels but didn't receive it yet I was very excited to the point that I was determined to pay for the shipping cost , 2 months later when I contacted the community Manager by then it was @Jelly_Jenny she told me that my package was abadoned and instead gave me 50Goldbars..

mxmt68

Thank you King to made this "Fix". Before this change, I spent many time to play Candy Crush. Now, after 5 lives that soon ending, I close the game and do other things more important for the rest of the day. The exact opposite of what you would like to achieve with this "Fix".

krys234

I thought I was coming here to find a solution but I see that King did this on purpose. But to try to pass it off as “never intended to be that way” is dishonest. I’ve been playing this game since 2013 and have passed over 4200 levels. I’ve watched this game go through MANY updates. Surely if the game was “never intended to be that way” they would’ve “fixed” it a long time ago. This is just another tactic to get money. When a developer removes a feature you’ve used during 6 years of game play, it makes you not even want to play any more.

crazysexy_86

Can someone please tell me how to sync my game

curlyfried

Fury161 said:
It is abhorrent how you have treated us.
Have a bit of decency

King doesn't care one bit about its players. They only care about their shareholders. This move was done for monetary reasons alone. They're a corporation -- and corporations aren't really known much for having any decency.

The reset feature is never coming back. If you listen closely, you can hear them laughing all the way to the bank.

lorieb4

CC may show an increase in the number of players but maybe the money they made decreased which is my hope. It’s just the money they care about...not the number of players. Don’t let them fool you.

Fury161

I have watched this thread since it first started and I must say the level of arrogance shown towards your “community” is astounding!!

No proper response from the “managers” , NOTHING from the actual studio! I have seen people here pour there hearts out! For goodness sake give us a proper response! 65 pages!!!!

Nothing more than a money grab.

The reset function at least gave us TINY opportunity to string some wins together. I have paid money, I admit, to keep that win streak going and I had fun doing it!

After this “fix” not another cent more.

It is abhorrent how you have treated us.

Have a bit of decency

WatchMEcRush21

Well said Tim. 😂 I’m over this game too. Thanks for the heads up on this.

TurboTim66

WatchMEcRush21 said:

Hey Turbo,Which platform are you playing CC on if you don’t mind telling? I haven’t seen this on my iPad but maybe it’s not up to date on the latest CC version. Seems like a pretty sweet deal....Another reason why CC needs to be consistent on all platforms. 😉👍

Samsung Note 5 (Haha, nearly as old as me) Android - Western Australia.

Also- timed boosters I didn't care too much about - plenty of changes I liked and didn't like - but the no resetting the board is a deal breaker for me entirely.

I agree with someone earlier who said - "Its now just a game of chance, may as well play slots."

And now the complete arrogance shown by not doing anything about it or even having the balls to acknowledge the client base outrage, closer and closer now to just deleting altogether.

Got better things to do anyway, they shouldn't have drawn our attention to how much time we've all lost staring at a phone over the last 5 years. Nearly 7 for me. Do you know how much we could have achieved in the time we spent at CCS?

Is anyone else now thinking about what they could do in the next month when we choose to not get angry at candy crush screens?

Comments

mercerik

MataiceAlison said:

Tinaharr said:

I have been playing candy crush for a long time. I see a lot of people win shirts and other prizes how do they do it. I have never won anything

i also wonder, may those guys you see work in the studio 😔
have ever won a king swag package in August wen CCS was celebrating 5000 levels but didn't receive it yet I was very excited to the point that I was determined to pay for the shipping cost , 2 months later when I contacted the community Manager by then it was @Jelly_Jenny she told me that my package was abadoned and instead gave me 50Goldbars..

mercerik

LuckyMe1189 said:

The thread has been closed??? Really???

Hi there, @LuckyMe1189 !

When did that happen? Right now, it is open. If you see this happen again, please take a ScreenShot at the very bottom of the Thread.

Thanks!

LuckyMe1189

The thread has been closed??? Really???

nids

Thanks for the fix which was definitely needed. Time to get back to work now instead of wasting on crushing candies. Will see you after few months when the game is broken again.

dammitkera

Pounawea said:

Dear community,

First of all, thank you very much to all you for coming by and sharing your opinion with us and a warm welcome to the forum to all newcomers. 🙂

I wanted to let you know that your feedback has been shared with the Studio and we will be having more conversations around this change in the game during this and the upcoming weeks. Also, I've changed the title of this topic (thank you very much for the suggestion!) and pinned it as an announcement.

I would also like to confirm that, for now, there are no plans to undo this change in the game. However, due to your feedback, the Studio will be looking into this, we acknowledge the want to be able to preview the levels and will be looking into different ways on how we could incorporate that into the game.

With that being said, I cannot promise that something will definitely come into the game nor I can give you an estimated date, but I'll certainly keep the conversation going with the Studio so they know what's the community opinion.

Last but not least, an open question: Can you think of a different way for us to preview levels in the game?
If yes, please share it with us here and I'll be taking it to the Studio! Let's discuss together ideas and options that could be implemented to the game in the future!

Once again, I'd like to thank every one and each of you for sharing your feedback with the community. Please, keep it coming!

Have a delicious day 🙂

ice_bk

พิมพ์ความคิดเห็นของคุณ

Kazza-3

King will probably drop their official “response” to this at the end of the day on Friday, right before the weekend, or right before they close for several days for the Christmas holiday.

Ella_T

Due to the abhorrent changes to this game, I no longer spend much time or spend money on this game. Y'all screwed the pooch on this latest update. Thanks for the cure to my candy crush addiction.

MataiceAlison

to be honest i have never spent any penny on the Candy crush saga game,
been playing for 3 years now and am at level 4135, guess that's why I move slowly!
but invest in alot of time.

MataiceAlison

WatchMEcRush21 said:

TurboTim66 said:

Well - I weakened last night and played the Jumanji 5 level challenge. Start to finish, first go, passed everything.

Started the next level - exited - no free reset - closed candy crush. That is the new strategy. Do not spend another cent, but pick up everything I can for free. If I cannot enjoy the game as you did for years on end, I will not spend another cent.

I work too hard for my money to just hand it over to lazy greedy bean counters when the game is no longer any fun. Stick it.

I'll just take your free stuff and wait. But not for much longer...

Hey Turbo,

Which platform are you playing CC on if you don’t mind telling? I haven’t seen this on my iPad but maybe it’s not up to date on the latest CC version. Seems like a pretty sweet deal....Another reason why CC needs to be consistent on all platforms. 😉👍

i use Android but never seen such a challenge

MataiceAlison

Tinaharr said:

I have been playing candy crush for a long time. I see a lot of people win shirts and other prizes how do they do it. I have never won anything

mxmt68

krys234

crazysexy_86

Can someone please tell me how to sync my game

curlyfried

Fury161 said:
It is abhorrent how you have treated us.
Have a bit of decency

lorieb4

Fury161

I have watched this thread since it first started and I must say the level of arrogance shown towards your “community” is astounding!!

No proper response from the “managers” , NOTHING from the actual studio! I have seen people here pour there hearts out! For goodness sake give us a proper response! 65 pages!!!!

Nothing more than a money grab.

The reset function at least gave us TINY opportunity to string some wins together. I have paid money, I admit, to keep that win streak going and I had fun doing it!

After this “fix” not another cent more.

It is abhorrent how you have treated us.

Have a bit of decency

WatchMEcRush21

Well said Tim. 😂 I’m over this game too. Thanks for the heads up on this.

TurboTim66

WatchMEcRush21 said:

Hey Turbo,Which platform are you playing CC on if you don’t mind telling? I haven’t seen this on my iPad but maybe it’s not up to date on the latest CC version. Seems like a pretty sweet deal....Another reason why CC needs to be consistent on all platforms. 😉👍

Recent Announcements

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Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
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Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
💛 A Thank You Note from the Candy Crush Team
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
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Your 2025 Candy Crush Saga year has officially been unwrapped 🙌 Starting today, you’ll see the special Candy Unwrapped widget in your Saga map. Tap the Unwrapped widget to open your own year in review and enjoy a fun look back at the levels you crushed, the candies you matched and the little victories that made your year…
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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.