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Cant log in and cant use booster wheel it just keeps spinning. Internet connection is fine.

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Jamiejo2019
Jamiejo2019 Posts: 1 Newbie
in Support
I've tried to uninstall and reinstall and nothing works.
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Answers

  • vvidas
    vvidas Posts: 1 Newbie
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    I’m having the same problem, so frustrating. Also I can’t access store. It just tells me it’s trying to connect, internet is fine. Hoping someone help can help. Playing the game for years, and had no problems before. 
    Flag · 1Helpful Sweet Love Haha
  • lindastallaert
    lindastallaert Posts: 1 Newbie
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    Heb hetzelfde probleen 
    Goed internet maar hij kan geen verbinding maken. Jaren lang goed gegaan, laatste weken problemen ! ! 
    Flag · 1Helpful Sweet Love Haha
  • Glenn1972
    Glenn1972 Posts: 16,650 Pro Player 👑
    edited December 2019
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    Same here. I have read where there are a couple of problems going on. Some with google chrome, some here, etc. I am just trying to be patient while this is worked out. Nothing I can do as yet. Just don't know.
    Flag · Helpful Sweet Love Haha
  • Katrina_A
    Katrina_A Posts: 66 Level 3
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    Likewise! The problem has been going on for 5 days for me. I have contacted king but they are suggesting that it’s a problem with my iPad, I have changed internet, updated my device, updated my privacy policy etc etc but problem not solved. Very much suspect that it’s a game bug or fault, would be interesting to hear what they say.
    Flag · 1Helpful Sweet Love Haha
  • Pullmyfinger
    Pullmyfinger Posts: 31 Level 2
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    Can't log in, "connection problem" I don't think sooo. No profile, no spinning wheels, etc...
    Flag · 1Helpful Sweet Love Haha
  • Katrina_A
    Katrina_A Posts: 66 Level 3
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    I have reported the issue to King but I can’t seem to get past their automatic robot answer. Just keep getting the same email back.

    Might I suggest that other people having trouble logging in contact them too. You can do so by scrolling to the bottom of this page and click the conta t us button.
    Flag · Helpful Sweet Love Haha
  • Glenn1972
    Glenn1972 Posts: 16,650 Pro Player 👑
    edited December 2019
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    Hi @Katrina-AWelcome to the Community !!!!

    At this time King has been experiencing ongoing technical difficulties and are working hard to fix the many issues you may have been experiencing In your game.

    I'm told this issue should be resolved soon and they are asking for our patients while they working to correct the problem.

    Kind regards,
    Glenn



    Flag · Helpful Sweet Love Haha
  • Katrina_A
    Katrina_A Posts: 66 Level 3
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    Will try again... maybe third time lucky

    Flag · Helpful 1Sweet Love Haha
  • Glenn1972
    Glenn1972 Posts: 16,650 Pro Player 👑
    Options
    At this time King has been experiencing ongoing technical difficulties and are working hard to fix the many issues you may have been experiencing In your game.

    I'm told this issue should be resolved soon and they are asking for our patients while they working to correct the problem.
    Flag · Helpful Sweet Love Haha

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