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Please fill in the appropriate tropic and sub-tropic, and send to Player Support. You will receive an email from player Support. If you can't find the email in the inbox, definitely check the spam box. In some cases the messages appear there.Glasscitygirl said:I emailed them directly but I am not optimistic about a resolution!
Sukanta.... the problem is the emails are answered in a generic manner by an automated robot. Which does not solve this SYSTEM problemSukanta_Biswas said:Please fill in the appropriate tropic and sub-tropic, and send to Player Support. You will receive an email from player Support. If you can't find the email in the inbox, definitely check the spam box. In some cases the messages appear there.Glasscitygirl said:I emailed them directly but I am not optimistic about a resolution!
I DID email them directly and got a generic response that didn't apply! I am in the verge of not playing anymore because I can't receive gifts, spin the wheel, purchase, etc. Don't you think it's a problem on your end when many people are having the same problem?Sukanta_Biswas said:Please fill in the appropriate tropic and sub-tropic, and send to Player Support. You will receive an email from player Support. If you can't find the email in the inbox, definitely check the spam box. In some cases the messages appear there.Glasscitygirl said:I emailed them directly but I am not optimistic about a resolution!
Katrina_A said:Sukanta.... the problem is the emails are answered in a generic manner by an automated robot. Which does not solve this SYSTEM problemSukanta_Biswas said:Please fill in the appropriate tropic and sub-tropic, and send to Player Support. You will receive an email from player Support. If you can't find the email in the inbox, definitely check the spam box. In some cases the messages appear there.Glasscitygirl said:I emailed them directly but I am not optimistic about a resolution!
It’s the same as everyone else’s..... I have finally got in contact with a real person within King which is looking into it. And for your information I have NOT changed my Facebook password and my screen is exactly the same as the ones displayed in this post.Sukanta_Biswas said:Katrina_A said:Sukanta.... the problem is the emails are answered in a generic manner by an automated robot. Which does not solve this SYSTEM problemSukanta_Biswas said:Please fill in the appropriate tropic and sub-tropic, and send to Player Support. You will receive an email from player Support. If you can't find the email in the inbox, definitely check the spam box. In some cases the messages appear there.Glasscitygirl said:I emailed them directly but I am not optimistic about a resolution!Please tell me the details of your problem and show me a screenshot of your problem.
you can't ever get past this screen! I've been trying for days! King log-in & FB gives the same response! 