Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome! all I know is that there is a problem which a lot of people are encountering at the moment. Might I recommend that you report it via the contact us link which you can find at the bottom of this page.
Some moderators are recommending to reinstall your game but BEWARE you will lose all your boosters. I would recommend to wait for further instructions from the King team, I believe the holidays are slowing them up somewhat.