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No longer able to exit an unstarted board without losing lives - Information and feedback

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Comments

  • dannyfofanny
    dannyfofanny Posts: 4 Newbie
    I actually used to go into lower levels just to give free lives to people. Being at the higher levels. I don’t have many people to send lives to. Thanks to the fact that I cant
  • dannyfofanny
    dannyfofanny Posts: 4 Newbie
    I’ve noticed my lives going down. Are friends no longer able to give lives???
  • mercerik
    mercerik Posts: 3,617 Legend
    edited December 2019
    To King Games

    Please, let's have this resolved right here!
    The more you prolong your decision, the more
    damage this game will sustain and the harder
    it is for you to recover and put this back to where
    it was before the Board Reset Change was
    imposed. You can't control the spread of anger
    in the Social Media. Words spread like a 
    wildfire. You can't blame this on us your loyal
    players who've supported you for 7 long
    years. You can bring this back before
    the New Year temporarily until you can
    come up with an honest explanation 
    for pulling this feature out. Maybe 
    by that time a lot of us have
    calmed down and
    can keep an
    open mind
    and
    heart
    to accept your
    your explanation if we all agree
    that it makes sense and good enough.


    Today is New Year's Eve! Let's spread happiness in this Community!

    Happy New Year to you King Games, the Team
    and all the dedicated players who joined us
    in the support for Free Board Reset
    Restoration!
    Thanks!
    See you at 2020! 

    Animated GIF
  • MataiceAlison
    MataiceAlison Posts: 313 Level 4
    mercerik said:
    To King Games

    Please, let's have this resolved right here!
    The more you prolong your decision, the more
    damage this game will sustain and the harder
    it is for you to recover and put this back to where
    it was before the Board Reset Change was
    imposed. You can't control the spread of anger
    in the Social Media. Words spread like a 
    wildfire. You can't blame this on us your loyal
    players who've supported you for 7 long
    years. You can bring this back before
    the New Year temporarily until you can
    come up with an honest explanation 
    for pulling this feature out. Maybe 
    by that time a lot of us have
    calmed down and
    can keep an
    open mind
    and
    heart
    to accept your
    your explanation if we all agree
    that it makes sense and good enough.


    Today is New Year's Eve! Let's spread happiness in this Community!

    Happy New Year to you King Games, the Team
    and all the dedicated players who joined us
    in the support for Free Board Reset
    Restoration!
    Thanks!
    See you on 2020! 
    is the any new year's sticker or frame from king?
  • mercerik
    mercerik Posts: 3,617 Legend
    @MataiceAlison !

    Hi Alison!

    You might want to change your Quote because I made some changes on my post. I am sorry, I was working on a GIF when you posted your comment!

    Thanks! Happy New Year!
  • lkap
    lkap Posts: 8 Level 2
    mercerik said:
    I finally fixed my Windows 10 Candy Crush Saga App
    by Uninstalling and Reinstalling it. I have my 200
    Facebook Friends back in the Progress and
    Leaderboard. The weird looking Computer Dummies
    are gone. I lost all my Gifts of Lives from Facebook
    Friends. 
    I have to start accumulating them so I can
    eventually play. I had to do it. If I didn't, I can't request
    and receive lives from Facebook Friends. The Daily
    Boosters don't really get stored in the Backpack
    of Sweet Supplies which was awful. I
     hope this doesn't happen again.

    Mercerik - today my Facebook friends are gone and replaced with computer dummies too.  My profile pic has changed to a panda but I can still play.  Am I having the same issue as you?  I don’t want to lose my stuff but it’s apparent I’m not logged in through my FB anymore 😟
  • Lynette
    Lynette Posts: 6,055 Pet Rescue Moderator
    edited January 2020
    lkap said:
    Mercerik - today my Facebook friends are gone and replaced with computer dummies too.  My profile pic has changed to a panda but I can still play.  Am I having the same issue as you?  I don’t want to lose my stuff but it’s apparent I’m not logged in through my FB anymore 😟
    @Ikap
    Those 'computer dummies' you refer to are real players.
    King gives everyone who plays some friends who are not connected to facebook.
    So that at times when you might be playing without being connected (as your account is at the moment) you can still exchange lives etc.

    Some people prefer not to have a specific name or picture but just keep the King ID they were given (the word king plus a number) and have a random avatar (like your panda) that is given them.
    When you reconnect to facebook you'll see your facebook friends again =)

    Try logging in and out of facebook a few times to see if it can restore your facebook game.
    The internet/servers are very busy this time of year and glitches can happen.

  • Fury161
    Fury161 Posts: 20 Level 2
    edited January 2020
    Still nothing I see!?!? King, you’re a joke! 
    Stick to the path people, don’t buy anything off these greedy tyrants. 
    Happy New Year to all the lovely people who have held firm. 
    Only King will be the losers in this
  • LuckyMe1189
    LuckyMe1189 Posts: 47 Level 2
    lkap said:
    mercerik said:
    I finally fixed my Windows 10 Candy Crush Saga App
    by Uninstalling and Reinstalling it. I have my 200
    Facebook Friends back in the Progress and
    Leaderboard. The weird looking Computer Dummies
    are gone. I lost all my Gifts of Lives from Facebook
    Friends. 
    I have to start accumulating them so I can
    eventually play. I had to do it. If I didn't, I can't request
    and receive lives from Facebook Friends. The Daily
    Boosters don't really get stored in the Backpack
    of Sweet Supplies which was awful. I
     hope this doesn't happen again.

    Mercerik - today my Facebook friends are gone and replaced with computer dummies too.  My profile pic has changed to a panda but I can still play.  Am I having the same issue as you?  I don’t want to lose my stuff but it’s apparent I’m not logged in through my FB anymore 😟
    Log out - log in, see if that reconnects
  • mercerik
    mercerik Posts: 3,617 Legend
    edited January 2020
    Lynette said:
    @Ikap

    Those 'computer dummies' you refer to are real players.
    King gives everyone who plays some friends who are not connected to facebook. 
    So that at times when you might be playing without being connected (as your account is at the moment) you can still exchange lives etc.
    Some people prefer not to have a specific name or picture but just keep the King ID they were given (the word king plus a number) and have a random avatar (like your panda) that is given them.
    When you reconnect to facebook you'll see your facebook friends again =)
    Try logging in and out of facebook a few times to see if it can restore your facebook game. 
    The internet/servers are very busy this time of year and glitches can happen.

    @Lynette;

    My question to you is, have you experienced this issue? Did you know that with what I had, all the buttons were non-responsive?

    We have two choices to log-in the game. The first one is with the Kingdom and the second one is with Facebook Account. I have been using Facebook Account for 7 years. I never had any of these issues since the beginning. Why now?

    Please don't tell us that it is the internet that makes this happen. How can you explain mine? I ran the SpeedTest. My internet was working perfectly. 

    Please don't give us any suggestion that you yourself haven't tried! 

    Here is a ScreenShot that proves that my resolutions really worked or should I say works. It has a Time Stamp on the System Tray.


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