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Do you have a question or need help with your game? Ask the Community.
Sometimes
the game gets temporarily hung up and a few simple steps can help you
out.
Clear your cache. The way to do this is
slightly different depending on the platform and software you are using, but
you should be able to use the internet to find out how to do that if in doubt.
Check your app update - App developers are giving their best to deliver a great experience to the users, which is why they are constantly working on improvements. If users complain about the issue, including freezing and crashing, developers will fix it with an update. That is why it is essential to regularly update all your apps or at least the ones you use daily.
Finally, shutdown your laptop for at least 10-15 seconds. Usually by doing these simple steps you can clear up a temporary problem you may be experiencing.
However if this does not fix the problem, - then I am afraid
the only way to probably correct this problem is to de-install and re-install the game -
but remember - if you do this you will lose all your lives and
any saved boosters you may have! This should only be done as
a last resort.