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Level 5000 Rewards

Teri102563
Teri102563 Posts: 12

Level 2
in Support
Yesterday I passed level 5000 and earned several rewards. One of them was the "Party Booster". I haven't used it yet and today it is gone. Can somebody tell me what happened please?
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Answers

  • Spinnifix
    Spinnifix Posts: 25,430
    @Teri102563

    Hello, I think it's a technical mistake. There are currently many technical problems and the team is already working hard on them. It could be that he shows up again. Get back in touch later !!! Thank you I'm still happy to pass it on to @Elsa. I wish you a nice day and a lot of fun & good luck
    Flag · Helpful Sweet Love Haha
  • Teri102563
    Teri102563 Posts: 12

    Level 2
    I appreciate your response.
    Flag · Helpful Sweet Love Haha
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi @Teri102563
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    In the case of Android and I-Phone, your collected booster is stored in the device memory.Boosters can be lost anytime for the app crashes. Perhaps your problem was the same in this case.

    Here are some tips for not/less facing this kind of problem in the future,
    Make your device software auto update.
    Make your game app auto update.
    Don't open game when battery below 25%
    Don't accept incoming call when you playing this game.
    Close all background running app before start this game.
    Make free device internal memory up to 2 GB
    Do not install large app on the device as these may cause game app to crash.
    Keep RAM free. 
    Flag · Helpful Sweet Love Haha

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