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Duplicate Question but I've attached pictures) I have a Major Virus, (pictures attached)
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doniell7162
Posts: 31 Level 2
in Support
"URGENT!!! HELP NEEDED ASAP"
-I have a Major Programming Bug, or Major Virus or Major Glitch that requires the attention of your I.T. Dept. ASA
)
Platform: Candy Crush Saga
-I have a Major Programming Bug, or Major Virus or Major Glitch that requires the attention of your I.T. Dept. ASA
)Platform: Candy Crush Saga
User ID: 10963922444
Name: Doniell Hawkins
User Name: Doniell7162
Password: 7779311
Email: doniel7162@gmail.com
Elf Name:Daylor The Grumpy
I have a SERIOUS SITUATION where something is continually corrupting my account data, destroying my entire account & it's progressively getting worst.
My account shows that I have completed levels #1 to #1000 as well as levels #5257 to level #5551 (which is my accurate & current level) but...
{Issue No.1} ALL THE LEVELS FROM level #1001 to level #5256 HAVE BEEN COMPLETELY ERASED & SHOWS THAT THEY HAVE NOT BEEN PLAYED OR COMPLETED; even though I can scroll pass these "blank levels" & continuing playing at my correct & accurate level #5551.
{Issue No.1} ALL THE LEVELS FROM level #1001 to level #5256 HAVE BEEN COMPLETELY ERASED & SHOWS THAT THEY HAVE NOT BEEN PLAYED OR COMPLETED; even though I can scroll pass these "blank levels" & continuing playing at my correct & accurate level #5551.
{Issue No.2} The game shows that I am currently on level #126 and it automatically places or starts me at level #126.
{Issue No.3} If I don't replay level #126 or if I don't start at level #126 my points & progress ARE NOT calculated, awarded or applied towards my "DAILY WINS" bonuses" or my "FANTASTIC FIVES" progress.
Please have someone from your I.T. Dept. go in and take a look or fix my account as soon as possible, thank you.
P.s. I hope this is a sole issue and not something that has affected or can spread to other accounts.
Doniell Hawkins
281-624-7308
doniell7162@gmail.com 0
Answers
