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Help syncing without going to very old game

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Comments

  • drambin
    drambin Posts: 16

    Level 1

    Thank you.
  • _Elsa_
    _Elsa_ Posts: 37,304
    Ok @drambin, I am now back on my computer.  This is what you have to do to get your progress going for your new account.  First you have to get your user ID # by following the steps here

    Once you have the number, please complete the contact form from this link:  https://soporto.king.com/contact

    They can manually go into your new account and get you back to where you were.  It might take a couple of days before you get a response so please be patient.  You should get an email with a ticket number on it.  Please make sure to use this topic and subtopic when completing the form.


  • drambin
    drambin Posts: 16

    Level 1

    When I click on the pink button, the green button is not an option. Thank you fir your help but it is not worth the trouble.
  • _Elsa_
    _Elsa_ Posts: 37,304
    The choice is yours because if you want it back I can help you further.
  • Spinnifix
    Spinnifix Posts: 25,430
    @drambin

    Hi there

     You have the red gear in the game, go on it and on the question mark. You come to the help center. There is everything you need. Please follow the steps there. Otherwise, click on "Contact us" on this page and a form will appear. Please fill this in your language and click on send. You will then receive an automatic email. Please answer again.


     Please note that the spelling is correct:

     Good luck

  • drambin
    drambin Posts: 16

    Level 1

    Thank you.
  • Dusned
    Dusned Posts: 1

    Level 1

    como sincronizo mi Facebook 

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