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vnicevnice 1

vnicevnice1
vnicevnice1 Posts: 2 Newbie
in Support
I purchased 3 packages from the store last night and when I got ready to use the items the games closed and also it said that I have no more credit 
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Answers

  • Spinnifix
    Spinnifix Posts: 24,689 Sweet Legend
    ☺Hi there!☺

     I would suggest updating your app and learning the cache.

     Would also like to give you further steps!



    Contact help: Go to the gear in the game, then the question mark. Then you come to the help center, there you look for your problem and follow the steps. If you are not getting along, then go to the page below: Contact us: There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly is important: and send. You will then receive an automatic email. Please answer and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.


    GOOD LUCK

    ♥♥♥


    Flag · Helpful 1Sweet Love Haha
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
    Hi @vnicevnice1
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    We're very sorry for your problem 😭
    If there is a problem with the purchase you will need to click on it and follow the steps.
    We don't handle purchase issues in the community.
    You can contact our Player Support directly, here.
    Flag · Helpful 1Sweet Love Haha

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