Life requests stay in mailbox/ Lives do not get sent or received

mariavstraight · February 2020

I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.

Crazy Cat Lad · February 2020

Hi guys!

The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.

Some of you are able to send out Lives and requests, but they are not going through the system.

This is being looked into and a fix for this will come in a forthcoming update of the game.

I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.

Thanks for your patience!

Crazy Cat Lad · February 2020

This is now fixed and an update for this is being rolled out!

Please make sure to update the app to the version 1.71 that has been released on all devices.

Check here if you need help with updating the app.

If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.

Annaw54 · September 2019

I would like an answer to how can I delete requests for lives from someone who constantly asks but never sends me a life.

Sukanta_Biswas · September 2019

Hi, @Annaw54
Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.🤗

Of course, if you unfriend or block him, he won't see you in his game. But he will probably see you for at least 24 hours. After 24 hours he will not be able to send you any request.

If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
Good day.

meador · October 2019

I need to delete someone that is always requesting lives

Sukanta_Biswas · October 2019

meador said:

I need to delete someone that is always requesting lives

Unfriend him/ her from your facebook friends list or turned off notifications 😊

_Elsa_ · October 2019

Hi guys, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.

vaniessi · January 2020

Hello! I can't send lives from the game app. I can only ask my friends, but I have no option to send them. It's through IOS. Thank you.

Spinnifix · January 2020

Hello and welcome to this community

☺

Please update your app and clear the cache.

Then it should work again.

♥ Have a good time♥

SandiK · January 2020

Still does not work for me. There are no names to send lives to, but there are in my leaderboards.

Spinnifix · January 2020

@SandiK

Hello and welcome to this community

☺

Question: Where do you play on King.com or Facebook and on which device. Because you can add friends via PC, whether Facebook or KC. Groups of players are randomly sent to you in the game. You can add friends and offer yourself as a friend. You then have to go to accept an inquiry. If you have friends, you can enter the friend's email address and, if he agrees, you are friends and can send life back and forth. It doesn't work on a mobile device. I hope this helps you further!!

☺

Good luck

daisyg · January 2020

life need helf

Life requests stay in mailbox/ Lives do not get sent or received

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