Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
๐ถ๏ธ๐ฌ Hot & Sweet right now in Candy Crush Saga!
๏ปฟโ ๏ธ Need help? Check our FAQ:s first HERE
๐ฉ Email notifications Customise your experience in the forum! HERE
๐ฉ Email notifications Customise your experience in the forum! HERE
Wheel and Extra Moves stuck on loading/ connecting
Crazy Cat Lad
Posts: 14,123 Community Manager
Does your game get stuck on loading when the game ends and you wanna spin the wheel or buy extra moves?
If you experience this, please comment here below with your Game User ID to help the tech team to find a solution on this. How to find the ten or eleven digit Game User ID, check here.
Best Answer
-
Thanks guys for posting all the Game ID:s!
This has really helped and the tech team has now found the cause of the issue. So no further Game ID:s are needed anymore.
How to solve this is still to be figured out. Therefore we have no time frame for the fix. Please stay tuned and keep the app up to date to get all fixes as soon as they are released.
I will post any further updates or news on this here on the thread.
Thanks for your patience!
Answers
-
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.๐ค
Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
If you still have the same problem after doing this, let me know.๐
This discussion has been closed.
