Level 6321
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bearwithme
Posts: 10,702 Superstar
I just heard back right now - the CM was able to catch a level designer before he left for the day. and they have published an update to correct the issue. So make sure you update to the latest version, close your game for 15020 seconds, reopen it and hopefully the issue will have been fixed.

"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
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bearwithme
Posts: 10,702 Superstar
You are welcome @Jacknook - if I did indeed help you out - could you please accept my answer? Thank you.

"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here -
bearwithme
Posts: 10,702 Superstar
Hello @Brandi36 and welcome to our friendly King Community. This was a problem for the PC players and was recently fixed but now it appears there is a problem with this level for IOS players. This issue has been forwarded to the CM and hopefully the studio will have a fix very soon.
I will post an update in this main thread (see the link below) - as soon as I hear something from the CM/studio.

"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here

Answers
Level 6321 opens and says oops and shuts again loosing me a life
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0 · Helpful Woah! Sweet Love HahaHi,
As soon as I go to start level 6321, it says Oops not enough targets available. I have not even made a single move yet and it has done it 3 times in a row, in essence wasting 3 lives and 2 booster. Also this level is with ice boxes and not chocolates and when I leave the screen up I could count the correct number of ice boxes needed. ( I have come across this error before and it was justified as I destroyed too many of what was needed, but this is not the case.) I was just playing this level last night and it was working fine and nothing about the level has changed. I think this must be an app error and would like to know if I can get my 2 rainbow boosters back and for someone to fix the error.
Thanks
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0 · Helpful Woah! Sweet Love HahaHi and welcome @mstil21
Are you sure it's level 6321?
Level 6301 has this issue on the PC version and has been discussed HERE, It has apparently now been sorted and will require the game to be updated, but I haven't seen any evidence yet. It would be great if you could post back with your findings.
You say you were playing it last night ok. Was that on mobile? The mobile doesn't have that issue as you are only required to get 50 icings and there are enough on the board.
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0 · Helpful Woah! Sweet Love HahaYes here is a screen shot. It’s hard to see but if you zoom in you can see the 6321 in the corner. It is on my Windows PC system and I even tried a different computer and still the same error😔 my app on my phone isn’t updated to that level yet so I can not try on an iOS system.
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0 · Helpful Woah! Sweet Love HahaHello @Jacknook A Warm Welcome to our friendly King Community 🤗
I am sorry to hear about the issue in your game!
Is this issue only with level # 6321? Did you try any of the trouble-shooters to see if they resolve the issue... like, force closing the App and rebooting your device, etc.,?
I am not that high in the game yet!! Hence, I will tag my co-Superstars who are on top and ready to receive new levels 🙂
@Elsa and @Sukanta_Biswas to come here and help you out 👍️
To reply back to us, please type in the blank dialogue box given below.
Hope everything works out and you will enjoy your game again!
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1 · Helpful Woah! Sweet 1Love HahaYes only this level. I have tried opening it about 5 or 6 times and lost a life each time
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1 · Helpful Woah! 1Sweet Love HahaI should have mentioned Candy Crush Saga
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1 · Helpful Woah! 1Sweet Love HahaHello again @Jacknook I understand 🙂
Candy Crush is the ONLY game that we have that many levels 😀
I have sent a request to our Community Team to move this question to Candy Crush category 👍️
And help will be here soon, don't worry 🤗
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0 · Helpful Woah! Sweet Love HahaThank you xxx
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0 · Helpful Woah! Sweet Love HahaI am having the same error code and it was working fine yesterday. Should have passed the level when I had a chance 😖
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0 · Helpful Woah! Sweet Love HahaLooks like others are starting to post about the same issue. Hopefully they can get it resolved quickly
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0 · Helpful Woah! Sweet Love HahaI also got the same message 7 times in a row. In the process, I lost my hard earned "Love Letters". And my free hour of "Candy Pet".
Please fix this
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0 · Helpful Woah! Sweet Love HahaHi,
I have the same problem. Yesterday it worked fine, today keeps saying "oops" and stops each time with deducting one life.
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0 · Helpful Woah! Sweet Love HahaHello again @Jacknook
and a Warm Welcome to @mstil21 and @sky2
I am very sorry to hear that you both are also having the same issue!!
Looks like our other Superstars are a bit busy now! I will call in my friend @bearwithme also and see if she can assist you all with this issue!!
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0 · Helpful Woah! Sweet Love HahaThis sounds like a similar glitch that 6301 had where it said you needed 63 icing and only 50 were on the board. The studio has just updated the game. Please ensure you have the latest version and see if the level is ok to play now.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
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0 · Helpful Woah! Sweet Love Haha