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No Buy Extra Moves or Wheel available when level ends
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Sweet_like_icing23
Posts: 18 Level 2
It won't let me buy moves or continue playing a level after I fail it. If just says "failed" and then goes straight to "retry". I'm on lvl 4762 or something and it's been doing this for a couple levels. I have enough gold and stuff but it won't let me buy moves. It's really frustrating me
Best Answer
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Hello again @Sweet_like_icing23 ๐
How it works is ---> First all these posts are merged together and then sent a report to the Candy Crush Studio ---> If they have an immediate fix they inform to the In-charge team and they will inform it in the thread itself.
So, what I would suggest you is to "Book Mark" this thread. You can see 3 icons in the top right corner above to your question, right? Click on the right most icon and it will turn Green. You will get notifications whenever somebody posts here.
Did it make sense? Please let me know if I can be of further assistance to you!
Answers
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Hello @Julie_Gerszewski Heart y Welcome to our friendly King Community ๐ค
I am sorry, I am hearing about this for the first time!!
What game are you talking about and what device are you using?
Can you please post a screenshot and post it here, when you see that glitch next time?
Please reply back by typing your reply in the empty dialogue box provided below. And to post the screenshot, you will have to select the 2nd icon that is located in the bottom left corner of that empty dialogue box.
Talk to you soon! ! Have a great rest of the day/evening! ๐บ
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Hello @Sweet_like_icing23 Hearty Welcome to our friendly King Community ๐ค
Looks like this is a new glitch that popped in the game!! I have seen the same complaint this morning!!
Can you please give me few details...
1) What device are you using? (2) Logged in through Facebook or Kingdom; (3) What version of the game you have right now? (4) A screenshot of the pop-up that asks you to replay
Once I receive all the details, I will escalate this issue to the Candy Crush game In-charge and see if they can find out anything!
** To reply back, simply type in the blank dialogue box provided below. And to post the screenshot, tap in the 2nd icon that is located in the bottom left corner of the dialogue box.
Talk to you soon! Have a great rest of the day/evening! ๐บ
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Hello again @Julie_Gerszewski ๐
No problem! Looks like you are not the only one that is having this issue!! May be another glitch in the game!!! Let's see!
I will try to play a level and see if I can catch a screenshot... I will just try to take continuous screenshots, then probably I can catch it!!
And with regards to the issue, can you please post these details ---> (1) Device you are using (2) Level you are on (3) Version you have (4) Logged in through Facebook OR Kingdom
As of now, please post these details, so that I can escalate this issue to the Candy Team In-charge! If they want anything else, I will get back to you.
Talk to you soon! Have a great rest of the day/evening!
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I'm using a Samsung galaxy s7. I'm logged in through kingdom. The version I have currently is 1.170.0.2.
It shows the level failed screenshot and then goes straight to the "you failed" screen. I've spent a whole lot of money and gold hopeing that it would go away but I can't spend anymore ๐ฌ
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Oh! Sorry to hear that dear @Sweet_like_icing23
Unfortunately, Reinstalling does not work these kind of glitches! It works only when we experience the "No internet Connection" issue and very few other issues!
Thank you for providing your details. I will keep an eye on this issue and see if we have more of these complaints, other than the 2 I have answered today!
Hope this glitch clears up soon! Have a nice rest of the day/evening! ๐บ
